Sandeep Monga Email & Phone Number

Chandigarh, Ch, In

Chandigarh, India

Branch Operation

Chandigarh, India

Chandigarh

Presently working with Bharti-Axa General Insurance Company Limited. as Regional Operation Manager PROFESSIONAL EXPERIENCE ORGANISATION : BHARTI-AXA GENERAL INSURANCE COMPANY LTD, CHANDIGARH JOB DETAILS : REGIONAL OPERATION MANAGER- PUNJAB,RAJ. CHANDIGARH & JAMMUApril 2013 TO Till Date. Responsibilities : Responsible for Operation for all 7 Branches in Punjab, Raj., Chandigarh & Chandigarh & Quality Control Responsible Quality Check, TAT and Customer Satisfaction external and Internal Responsible for Improvement of process flow in Operation Leading team of 24 members. Handling various projects for launching and pre-launching for UAT e.g. EmotorV2, Ereceipt, Agent Portal etc.

Quality Check and processing the documents within TAT., Responsible for entire Branch’s Operation & Quality Control. Responsible for Customer Satisfaction internal and as well as external. To manage covernote control. To handle discrepancy resolution. Corporate Office co-ordination for submission of various reports. To organise training, recruitment and team handleling of 3. Team Leader.

To underwrite the business and deliver the policies within TAT. Handled monthly business in excess of 10 crores. Responsible for entire Branch’s Operation, Quality Control ; Customer Satisfaction. To clear the all queries of customers and also Business Channels.To handle all Motor endorsement for Punjab & Haryana region.To handle covernote control for Punjab & Haryana region.To handle discrepancy resolution for Punjab & Haryana region. Corporate Office co-ordination for submission of various reports.