Sandeep Kumar Email & Phone Number

Experienced Operations Leader adept at driving excellence and expansion across multi-location operations. Proven track record in change management, process optimization, and regulatory compliance. Skilled in team development and strategic initiatives to achieve organizational goals. As Regional Operations Head at Aakash Educational Services Limited, managing operations for 43 branches, enhancing efficiency, customer engagement, and handling expansion projects. Strong background in compliance, infrastructure management, inventory management, and service operations across diverse industries.

Listed skills include Oral And Written Communication Skills, Technical Support, Punjabi, English, and 17 others.

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  Head Regional Operations

  Aakash Educational Services Limited

  Jun 2022 - Present - Chandigarh, India

  As the Regional Operations Head at Aakash Educational Services Limited, I oversee operations for all 43 branches across Haryana, Punjab, Himachal Pradesh, Rajasthan, and Jammu and Kashmir.The Key responsibilities include - • Operational intricacies oversight• Customer service enhancement• Retention strategy implementation• Audit execution• Operational excellence maintenance• Compliance standards adherence• Effective communication• Consumer legal matters management• Customer engagement enhancement• Collections management efficiency• Record database management• Security prioritization & Fire safety regulations adherence• Statutory compliances adherence• Vendor relationship building• Government department liaisoning• Team management leadership• Comprehensive training program implementation• Purchase management• Inventory management• Facilities management• Business development support• New branch expansion oversight• Cost management• Contract negotiation• Project management• Infrastructure asset maintenance