Sander Murijn Email & Phone Number

Belfast, Gb

Belfast, Northern Ireland, United Kingdom

Responsible for supporting customers with testing Workday during the implementation phase. Involved during all stages of Workday implementation and perform manual Workday testing and using an automated tool. Support and coordinate Unit testing and end-to-end testing. Support with HCM, (absence, time tracking, benefits, compensation) Financials (revenue, asset management, supplier accounts, procurement) Talent and Performance and other areas in Workday. Testing of business processes, custom validations and account posting rules. Provide customers with updates by showing an overview of testing progress/project progress via regular calls/emails. Work closely with internal and external implementation teams to make sure test results are reviewed and actioned accordingly. Work closely with the Sales team to discuss potential and new customers. Managing a team of Test Consultants.Support, motivate and develop team members in their career and development goals.Instruct and support all team members with the testing projects they are working on, advise on potential solutions, lead challenging conversations with customers.Responsible for coordinating and hosting of training sessions and upskilling colleagues in knowledge of different Workday test areas and different ways of working and processes. Responsible for restructuring of quality assurance processes to ensure smooth transition of completed tests to Services team members.

Belfast, Northern Ireland, United Kingdom

Responsible for the Onboarding of customers for Smart Workday testing. Managing a team of Test Consultants.Support, motivate and develop team members in their career and development goals.Instruct and support all team members with the testing projects they are working on, advise on potential solutions, lead challenging conversations with customers. Manage multiple projects at the same time by being the first point of contact for customers and allowing team members to perform testing activities. Provide customers with updates by showing an overview of testing progress/project progress via regular calls/emails. Proactively plan ahead on projects ensuring the required Subject Matter Experts from the customer and Kainos are engaged at the right time.Working closely with the Services team to ensure the completed test packs have passed the quality assurance review and can be transitioned.Discuss progress of projects and potential blockers with the Engagement Manager. Proactively ensure Jiras are up to date so that organisational wise the most effective and efficient planning can be made around current and future projects.

Belfast, United Kingdom

Responsible for partnering with new Kainos Smart customers to understand their testing needs and to identify where testing automation can assist them with their implementation and regression testing. Review and analyse the customer Workday business processes and from that design an appropriate testing scope that will ensure that all steps, conditions and validations are covered sufficiently and the customer is satisfied that their Workday tenant will be tested effectively. Following the business process review, utilise the Kainos Smart automated testing tool to build appropriate automated tests to ensure that the previously drawn up testing scope is adhered to. Work with subject matter experts to ensure that the tests are performing as required and also carry out knowledge transfer sessions to provide customers with the necessary expertise along them to utilise the automated testing tool independently. The main areas of testing are around the Workday modules HCM, Payroll, Recruitment, Security, and Financials. Responsible for the Recruitment module of Workday in the Onboarding department. This entails keeping track of new developments, supporting team members during the scoping and building of Recruitment scenarios and proactively sharing new features. Perform regular quality assurance reviews for testing scopes that have been scoped and build out by my colleagues in the Onboarding team.

Belfast, United Kingdom

Support employees from global clients by troubleshooting and resolving a variety of Workday issues. Closely collaborate with other internal support teams to provide a timely and effective solution. Support new clients with their Workday implementation. Reproduce errors, problems or bugs as a part of a case investigation. Serve as point of contact for employee investigations and troubleshoot or solve basic as well as complex employee incidents. Tier 1/2 and 3 troubleshooting.Facilitate issues/incidents through Salesforce, record interactions reported via phone calls and emails, as well as escalations, updates, resolutions, and ticket closure in Zendesk.Manage customer expectations and experience in a way that results in high customer satisfaction.Provide knowledge transfer / training within the team, share best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base.Liaise with the managed payroll department or other departments on complex issues and involve the appropriate people when required. Examples: Performance reviews process start to finish. Benefits enrollment. Absence and leave processes. Compensation changes. Create and amend standard operating procedures for Workday processes. Attend Project/Product meetings and trainings, daily team meetings and provide feedback that can affect product improvement and Workday functionality.Experience with Workday HCM - compensation, payroll management, time and absence.Perform daily ticket checks to ensure quality and resolution.Support, mentor and train new colleagues.

Dublin, Leinster, Ireland

The collection of invoice process and the use of analytical and investigative tools to manage an assigned customer database. Contacting customers by phone and other tools to ensure timely payment of all invoices, being pro-active to ensure an overdue situation does not occur.Developing and maintaining a professional relationship with internal and external clients.Ensuring that the collections processes followed are in adherence with Sarbanes/Oxley procedures.Promptly providing customer payment remittances to Accenture’s cash applications team.Producing monthly statements in line with client processes and SOX procedures.Meeting weekly/monthly collections targets and all SLA’s.Escalating to management dispute information to a high degree of quality as required in accordance with escalation policy.Analyze and maintain updated customer-aging reports.Recording of all collections activities in a consistent manner as per client process.

Belfast, United Kingdom

Managing and controlling of the firms accounts receivables asset. Working with strict monthly targets and deadlines, ensuring partners and clients receive accurate and timely financial information. Key responsibilities:Proactive contact with clients by telephone, email and via automated letters regarding all credit control issues.Inform and discuss outstanding invoices with partners via telephone and regular visits to the offices in The Netherlands and Belgium.Provide financial information for audit requests from clients.Keeping full account of every action taken to collect debts on the financial system Elite 3E.Dealing with complex credit control related queries from internal and external clients.Work closely together with financial departments such as Cash Allocations and E-billing.Monthly conference calls with Finance Managers and Managing Partners to discuss outstanding invoices.Provide financial information for Audit requests received for Belgium and Dutch clients.

Belfast, United Kingdom

Ensuring billing matters are being dealt with on a timely basis working with strict deadlines.I have been involved with the transition of services to the Belfast office for both the Dutch and Belgium office. This entailed monthly visits to the offices and working closely together with the local Revenue teams. Closely working together with the financial teams in The Netherlands and Belgium. Production and processing of draft and final bills in the Finance system Elite 3E, transferring and writing-off time.Production of various reports. These reports required advanced Excel skills. - Monthly WIP reports. - Monthly billing forecasts. - Weekly fee update reports. - Various ad hoc reports.

Cadzand

General employee in weekends and holidays during higher education.

Terneuzen Area, Netherlands

During my time at this employment agency I completed my Graduation project.My graduation assignment studied the possibilities for the agency to offer certain education and training to existing contractors. Assisting the employees of the agency with their daily tasks, such as managing the payroll and customer database. Building and maintaining relationships with existing clients.Conducting interviews with job seekers and making a best possible match between demand and supply in the labor market.

Terneuzen Area, Netherlands

During this internship my main responsibility entailed advising clients about various financial questions and making the first step to sales of banking products.Other responsibilities:Updating of the financial system and recognize leads/changes off existing clients and contact when required. Customer contact via email with queries such as changing accounts.

Oostburg

General employee in weekends and holidays during higher education.

Breskens

Assisting with the efficient and profitable operations of the store. Ensuring cleanliness, safety and a well-stocked inventory. Leading and developing store team, providing each colleague with clear direction and motivation to complete their daily tasks.

Terneuzen Area, Netherlands

Breskens

Bachelor Of Business Administration (Bba), Management Economics & Law

2012

Minor Online Marketing, Marketing

2011

Mbo, Marketing & Communication

2006

Vmbo Kader, Administration

2003