1. Managing compliance checks before the application reaches credit assessment..2. Managing work allocation in the team. 3. Provide EOD report to onshore within agreed timelines.4. Active participated in the Asses Finance parallel run. 5. Active participation in RND project.

1. Training new joiner and cross skill staff for loan maintenance team. 2. Ensure data accuracy and integrity in everything that is reported to leadership/non-leadership teams. 3. Conducted Key control testing for business along with the risk team.4. Adding value to the organization by identifying root cause of the problems and errors. 5. To work with the team to achieve common goals and targets.6. Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients 7. Reducing the process gap between Bangalore & Auckland, by advising the teams about the process gaps8. Presiding over the weekly Tele-Conference with Auckland counterparts to discuss the errors, incidents, complaints & its risk levels. Later I design the mitigation plans & implement it to both the teams in Auckland & Bangalore.9. Conduction Brain-Storming sessions for the teams to design mitigation plan so as to avoid error. 10. Preparing & revising the centralized checklist, QC framework & risk register for business in Bangalore & Auckland.anking

Managing NZ customer mortgage loans.Act as a first point if contact for internal parties for all team matters.

Managing NZ customer mortgage loans