Sandhya Krishnamurthy Email & Phone Number

Australia

Bengaluru, Karnataka, India

•Execution of PMO activities for Financial Markets Change management initiatives. Covering most of the dimensions of program management – like Program / Project Administration, Risk and Issue Management, Reporting, etc.• Developing and maintaining the program governance/compliance management, plan update, RAID management, weekly and monthly reporting and program administration.• Engaging with key stakeholders and subject matter experts.• Fully manage Program / Project documentation related activities.• Communication and outreach to program / project teams.• Project Scope management and reporting.• Preparation of Monthly and Quarterly performance review slide pack• Cascading the minutes of meeting from Monthly and Quarterly performance review meetings• Tracking Actions till closure• Conducting refinement forum meetings, highlighting any project impediments, High risks and issues• Manage projects and related specific activities within given constraints of time, budget and quality.• Creating Project Plans in clarity, assigning resources and updating forecasts, Creation of Tasks, Customer Go live milestones and updating Capex percentage, add impacted applications for all the tasks.• Effectively managing project billing and invoicing process.• Publishing the Initiative Budget Vs Actuals• Tracking the Capitalization of initiatives• Perform Re-class and Re-charge activities on monthly basis• Updating JIRA on the initiative status, risks, impediments on a regular basis• Facilitating Trade Off decision and initiative Prioritization meetings• Timesheet management – making sure the resources submit their timesheets on weekly basis• Facilitating Initiative Retrospectives meetings• Ensuring PMO services are delivered using best in class practices and methodologies.

• Establish Project Governance Structure• Maximize strategic and billable resource utilization• Experienced with working in global business stakeholders and multiple IT teams in a matrix environment• Setting up Project Management Process, Implementing Best Practices• Liaising with QMS/ISMS/GDPR team to align the PCC processes according to ISMS standards• Delivering Management Reports like Balanced Score card, Process compliance check, Resource Utilization, Budget Vs Actuals Reports• Auditing the Project folders to ensure PMO documentation is well maintained• Managing the project End to End from Initiation To Closure which includes activities like Conducting Kick off meeting, Sales to Delivery Handover, Resource Management, Conducting weekly status meetings, Tracking Actuals vs. Budget, Risk & Issue Management, Updating project Plans, Uploading all relevant documents in SharePoint• Co-ordinate with Travel team, Immigration, IT, HR to ensure resources start on the project on the set deployment date• Timesheet compliance management, Skill development management, Coordinating and facilitating external audits• Conduct PMO Orientation Sessions for the new joiners• Tracking the projects on Gross Margins and advise the Project directors if there is any impact on the Gross Margin• Work closely with finance team for Invoice generation and submission of final Invoices to Customer finance team.• Following up with the customers on any Pending Payments• Working very closely with the Senior leadership team to provide updates on the Projects• Coordinating and facilitating external audits• Developing SharePoint lists for PMO documentation and Project Documentation• Developing Power BI Reports for Weekly or Monthly Reports• Maintaining Lessons Learned Library and analyzing the data• Conducting Closure meetings once project is completed

Bangalore Urban, Karnataka, India

• To Gather Work order/RFQ details from the Sales Architects on daily basis and update the proposal tracker• Analyze the work order to understand the category of the work order(High Risk, Medium Risk, and Low Risk)• Issue work orders for internal approval based on the category• Chair Work order Review and approval meetings on a bi-weekly basis• Chair Proposal team call on a daily basis• Share Actions and meeting notes with the participants• Follow up on the Approvals• Once all approvers have approved, Prepare the Work order document to be issued to the Client• Track the work order in Proposal tracker • Request project codes and Task IDs as soon as possible after a work order or project change is approved.• Create Projects in EMI (Internal Engagement Management tool) • Monitor the purchase order inbox and track all the purchase orders• File the purchase orders and Signed work orders in the respective project folders and inform the Finance Team and the project manager about the Signed work orders• Arrange for M reviews (Management reviews) with the project manager and Project director• Produce Weekly and Monthly Program portfolio pack• Submit OTACE questionnaire (Client satisfaction) to client within a week of project completion. Once returned, set up a Lessons Learned session, attend and document the meeting.• Perform Resource Management activities like raising resource requests based on the requirement, assign resources to the project• Prepare Resource forecasting report • Prepare PM forecast report• Document PMO processes and update when there is a change to processClarity Admin (January 2013 to December 2015)• Clarity Implementation for all Clients in the Business unit.• Providing required rights for the Project Managers and the resources• Setting up projects in clarity

Bangalore Urban, Karnataka, India

• Setting up projects in SAP BY Design• Conducting Training and induction programs for all the new joiners• Conducting Kick off calls with the project team stake holders during initiation of project• Collecting the required data from the sales executives, validating the data and saving it on the project file share• Conduct audits on projects on project management procedures and compliance guidelines• Escalate issues, assist, consult project teams in processing change orders and work transition• Tracking resources, budget, schedule and project performance for various accounts• Data capturing and analysis• Compliance Checks: Timesheet & Expense sheet Compliance, Invoicing compliance, SOW compliance, PO compliance• Defining and implementing best project management practices including support and documentation• Resolve support/operational issues in liaison with project managers & business group• Project Tracking - Tracking project progress, resource utilization • Send Deployment notifications, Roll off notifications, and maintain a tracker separately for all the notifications• Strong follow-ups with the Client Partners if there are any pending Change orders.

Bangalore Urban, Karnataka, India

• Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the Project manager.• Client interactions regarding the project called IRI (Infinity resources inc)• Project mainly required e-mail support for entertainment-based products like DVDs and games.• Coach, facilitate, solve work problems, and participate in the work of the team• Increase the customer experience by providing information on new products and services.• Ensure adherence to prescribed SLA’s of quality, productivity, and accuracy.• Cascading and maintaining the new updates to the team.