Adtalem Jul 2018 to till date SalesForce DeveloperOverview: Adtalem is global education provider; head quartered in Downers Grove Illinois. It serves students all over the world, providing services in both Business Administration and Medical Sciences. I Involved in Implementing the complete, end-to-end CRM solution for their business needs using Salesforce.com CRM and the force.com platform. Responsibilities:• Implemented automated survey delivery for Marketing, Customer Support, and Professional Services utilizing Clicktools and Cvent survey systems.• Managed and participated in all phases of the project, including Project Plans, Documentation, and Configuration• Designed custom visual force pages for Customer Support, Sales, and Professional Services department.• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. • Created and used Email templates in HTML and VisualForce.• Involved in Assignments Rules, Escalation rules, and Auto-ResponseRules Configuration and Customization in Case Management.• Scheduling Apex jobs for processing large records.

EFNOL (Capture a Loss) Farmers Insurance Group, woodland hills, CA Apr 2017 to Jun 2018Salesforce DeveloperOverview:Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.Responsibilities:• Interacted with various business team members to gather the requirements and documented the requirements.• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.• Provide ongoing support in the areas of SFDC administration, configuration, data migration, reporting, solution design and project coordination.• Conducting Scrum meeting with technology team to discuss possible solutions for requirements from the business team, and review the work of current phase• Created user Roles and Profiles and sharing settings.