Sandhya Shivakumar Email and Phone Number

* To work, audit and approve provided claims. * Perform data analysis on all claims receuved. * Perform audit and resolve claims for client base. * Monitor and resolve all client based data issue and perform internal audit for the work done. * Maintain and escalate issue if required.

* Providing technical support over voice and email for amazon products to customers. * Ensure and maintain effective professional relationship with customers. * Moniter all transactions and maintain the quality regulations and the end results to the customers. * Analyze all issues of the customers completely and provide effective resolutions for the same.

* Providing guidance and assistance to customers who come in person for visa application process with better communication and maintaining the professional relationship in effective manner.* Maintaining details given by customers very confidential as per the company's policy.* Helping and resolving customer's query in real time. * Managing the backend process and monitoring if the customer's have gained their end results.* Maintaining the quality of the work and providing better production on timely basis