Process Expert
Current
Dec 2024 - Present
AeroLeads people directory · profile
Sandhya Shivakumar Email & Phone Number
Process Expert// Customer operations// Queries handling and customer service management.
at
A.P. Moller - Maersk
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Process Expert// Customer operations// Queries handling and customer service management.
Location
Chennai, Tamil Nadu, India
Company size
Who is Sandhya Shivakumar? Overview
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Quick answer
Sandhya Shivakumar is listed as Process Expert// Customer operations// Queries handling and customer service management. at A.P. Moller - Maersk, a with 27916 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Sandhya Shivakumar.
Sandhya Shivakumar previously worked as Process Expert at A.P. Moller - Maersk and Senior resolution coordinator at Walmart Global Tech India. Sandhya Shivakumar holds Bachelor Of Vocational, Retail Management And Information Technology from Madras Christian College.
Company email context
Email format at A.P. Moller - Maersk
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A.P. Moller - Maersk
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Profile bio
About Sandhya Shivakumar
Graduate with 4 years of experience in handling customers queries, client processing, and health care domain.
Current workplace
Sandhya Shivakumar's current company
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A.P. Moller - Maersk
5 roles
Sandhya Shivakumar work experience
A career timeline built from the work history available for this profile.
Senior Resolution Coordinator
Dec 2023 - Dec 2024
Transaction Analyst
* To work, audit and approve provided claims. * Perform data analysis on all claims receuved. * Perform audit and resolve claims for client base. * Monitor and resolve all client based data issue and perform internal audit for the work done. * Maintain and escalate issue if required.
Aug 2021 - Sep 2023
Customer Service Associate
* Providing technical support over voice and email for amazon products to customers. * Ensure and maintain effective professional relationship with customers. * Moniter all transactions and maintain the quality regulations and the end results to the customers. * Analyze all issues of the customers completely and provide effective resolutions for the same.
Sep 2020 - Feb 2021
Operations Officer
* Providing guidance and assistance to customers who come in person for visa application process with better communication and maintaining the professional relationship in effective manner.* Maintaining details given by customers very confidential as per the company's policy.* Helping and resolving customer's query in real time. * Managing the backend process and monitoring if the customer's have gained their end results.* Maintaining the quality of the work and providing better production on timely basis
Feb 2020 - Mar 2020
Team & coworkers
Colleagues at A.P. Moller - Maersk
Other employees you can reach at maersk.com. View company contacts for 27916 employees →
TW
Tim Wenum
Colleague at A.P. Moller - MaerskUniontown, Ohio, United States
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GP
Germaine Pare Femben
Colleague at A.P. Moller - MaerskDouala I, Littoral, Cameroon
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اط
احمد طه
Colleague at A.P. Moller - MaerskAl Khobar, Eastern, Saudi Arabia
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PS
Priyanka Saraf
Colleague at A.P. Moller - MaerskMumbai, Maharashtra, India
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SÇ
Samet Çomak
Colleague at A.P. Moller - MaerskMaltepe, Istanbul, Türkiye, Turkey
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IG
Ivan Godsk
Colleague at A.P. Moller - MaerskCopenhagen, Capital Region Of Denmark, Denmark
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EM
Elena Mostepan
Colleague at A.P. Moller - MaerskOdesa, Odessa, Ukraine
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LC
Leigh Celis
Colleague at A.P. Moller - MaerskManila, National Capital Region, Philippines
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NH
Nazmul Hasan
Colleague at A.P. Moller - MaerskDhaka, Bangladesh
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MS
Marion Steenbergen
Colleague at A.P. Moller - MaerskRotterdam, South Holland, Netherlands
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Tim Wenum
Colleague at A.P. Moller - MaerskUniontown, Ohio, United States
View →
GP
Germaine Pare Femben
Colleague at A.P. Moller - MaerskDouala I, Littoral, Cameroon
View →
اط
احمد طه
Colleague at A.P. Moller - MaerskAl Khobar, Eastern, Saudi Arabia
View →
PS
Priyanka Saraf
Colleague at A.P. Moller - MaerskMumbai, Maharashtra, India
View →
SÇ
Samet Çomak
Colleague at A.P. Moller - MaerskMaltepe, Istanbul, Türkiye, Turkey
View →
IG
Ivan Godsk
Colleague at A.P. Moller - MaerskCopenhagen, Capital Region Of Denmark, Denmark
View →
EM
Elena Mostepan
Colleague at A.P. Moller - MaerskOdesa, Odessa, Ukraine
View →
LC
Leigh Celis
Colleague at A.P. Moller - MaerskManila, National Capital Region, Philippines
View →
NH
Nazmul Hasan
Colleague at A.P. Moller - MaerskDhaka, Bangladesh
View →
MS
Marion Steenbergen
Colleague at A.P. Moller - MaerskRotterdam, South Holland, Netherlands
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3 education records
Sandhya Shivakumar education
Bachelor Of Vocational, Retail Management And Information Technology
12Th Board
Rosily Matriculation Higher Secondary School
10Th Board
Rosily Matriculation Higher Secondary School
FAQ
Frequently asked questions about Sandhya Shivakumar
Quick answers generated from the profile data available on this page.
What company does Sandhya Shivakumar work for?
Sandhya Shivakumar works for A.P. Moller - Maersk.
What is Sandhya Shivakumar's role at A.P. Moller - Maersk?
Sandhya Shivakumar is listed as Process Expert// Customer operations// Queries handling and customer service management. at A.P. Moller - Maersk.
Where is Sandhya Shivakumar based?
Sandhya Shivakumar is based in Chennai, Tamil Nadu, India while working with A.P. Moller - Maersk.
What companies has Sandhya Shivakumar worked for?
Sandhya Shivakumar has worked for A.P. Moller - Maersk, Walmart Global Tech India, Accenture In India, Sutherland, and Vfs Global.
Who are Sandhya Shivakumar's colleagues at A.P. Moller - Maersk?
Sandhya Shivakumar's colleagues at A.P. Moller - Maersk include Tim Wenum, Germaine Pare Femben, احمد طه, Priyanka Saraf, and Samet Çomak.
How can I contact Sandhya Shivakumar?
You can use AeroLeads to view verified contact signals for Sandhya Shivakumar at A.P. Moller - Maersk, including work email, phone, and LinkedIn data when available.
What schools did Sandhya Shivakumar attend?
Sandhya Shivakumar holds Bachelor Of Vocational, Retail Management And Information Technology from Madras Christian College.
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