Sandra Jones Email & Phone Number

Charlotte, North Carolina Area

•Manage the talent acquisition responsibilities for a health insurance organization including health services, sales and marketing, administrative, professional, managerial, and executive level. Highly proficient with Social Media and Job Boards for Talent Acquisition. Develop and foster strong relationship with hiring manager to achieve success.•Responsible for developing a comprehensive recruiting and sourcing strategy for a highly competitive nursing skills set with a high turnover rate. From candidate feedback, collaborated with the HR Director to implement strategies that would reduce the turnover in this department. Practices implemented statewide.•Delivered strategic and tactical results for major revenue producing projects including immediate and effective staffing for Medicaid contracts awarded in Kentucky, Pennsylvania, and Florida. •Recipient of multiple awards for quality of service, team support, and client satisfaction.•Conducted local system training for the Taleo Applicant Tracking System. Recognized as the Taleo subject matter expert for the Southeast Region.•Coordinated the first Virtual Career Fair for the organization.

Charlotte, North Carolina Area

2009-2011 HR Generalist (Atlanta, GA)• Assisted management team with inquiries regarding employee relations, KRONOS timekeeping, and general questions related to office operations.• Maintained PeopleSoft database for new hires and employee updates.• Processed benefits enrollment and changes in PeopleSoft HRIS.

Kennesaw, Ga

•Managed recruiting efforts for a major manufacturer of medical devices. Challenges included strict FDA regulations related to training, screening, and testing. Introduced the client to various talent acquisition resources to ensure a pool of qualified candidates. Compiled statistical data to reflect the staffing trend from inception to completion, which was beneficial in strategic planning. Consulted with management to receive a better understanding of their needs and foster the client relationship.

Developed management training on employee relations with a focus on hiring and terminations, performance evaluations, progressive discipline, and coaching for success, which resulted in a 22% reduction in turnover.Designed an efficient performance review process including a monetary objective for field technicians to sell.Audited the employee handbook and revised policies related to employee discipline, bonus pay, and vacation hours. Conducted meetings for managers and employees on revisions to the policy manual. Re-engineered the supplemental pay process to allow for payout or payback of accrued vacation hours at termination with minimal financial risk to the company.Drafted and introduced a vacation policy which made the company more competitive in the IT market.Administered ADP payroll and report writing. Successfully recruited for local and remote positions in the fields of IT/professional, administrative/skilled labor to managerial/ executive. Coordinated resources on a national basis for short term contracts.Managed a challenging staffing project for product implementation in various rural locations.

Greenville, South Carolina Area

•Lead recruiter for an inside sales force for UPS. This was the introduction of the inside sales force strategy into the company. This was a start-up project for UPS focusing on 175 placements in a limited market. Researched the local market and analyzed the availability statistics in relation to any requirements of the screening process. This research allowed the recruiting teams to more accurately project the number of applicants to screen to fill each class. There was a high loss ration during the screening process due to the stringent requirements. Introduced alternative staffing suggestions.

Greenville, South Carolina Area

•Managed employee relations and the progressive discipline process. •Responded to employee hot line complaints or inquiries.•Aggressively staffed medical personnel in an extremely competitive and high turnover industry. Met stringent federal and/or state guidelines related to certification and staff per resident.•Conducted orientation and training in compliance with federal and state requirements.•Responsible for Kronos payroll and PeopleSoft HRIS.

Greenville, South Carolina Area

•Managed transition process for the acquired company during an acquisition.•Successfully transitioned benefits to the new company in a negative environment. Savaged a major hospital in the plan resulting in more positive employee relations.•Responsible for employee relations at the largest office in the organization. •Coordinated a Reduction in Force (RIF). This was the first occurrence of a RIF in the company history.•Designed and implemented a Section 125 benefits plan. Managed benefits for quality service and cost containment including educational seminars for participants with a focus on effective utilization.•Managed benefits program in a multiple state operation for medical, dental, vision, disability plan, 401K, flexible spending account, and life insurance. Remote employees were thirty percent of the workforce, which required special handling to ensure compliance with federal law.•Researched and transitioned health plan to a more efficient third-party administrator resulting in more positive employee relations.

Business

Activities and Societies: Who's Who, Student CouncilI also attended Southwestern Community College for two years.

Education record