Sandi Wilson

Sandi Wilson Email and Phone Number

Human Resources Leader: Learning, Development, Continuous Improvement. Certified Career Coach @ FinTek Consulting
mcdonough, georgia, united states
Sandi Wilson's Location
Greater Evansville Area, United States
Sandi Wilson's Contact Details
About Sandi Wilson

Award winning development program design and implementation, certified career coach, career path mapping, led the design and delivery of business strategies, system implementations, HR continuous improvement and change management initiatives. I consult with job seekers to perform career coaching, competency review, mock interviewing, resume and cover letter writing, and previous career advice panel expert for LinkedIN Careers Advice team, and active member of the Forbes HR Council. My more than 30 years of management experience has always encompassed design and development of competency-based training programs and initiatives for talent development, career development and coaching, performance management, and process improvement. The experience I offer includes 14+ years of Human Resources leadership, 22 years of Customer Contact Center leadership, 16 years of vendor relationship management, as well as my Six Sigma Green Belt certification and process improvement facilitation experience. Technical skills include Power Point, Word, Excel, SharePoint, Office 365 applications, Canvas LMS, WebEx, Oracle HCM, Taleo Enterprise Edition, SurveyMonkey, HubspotCertified Career CoachForbes HR Council Member2016 Talent Development Champion of the Year (SkillSoft Innovation Award)Global Leader Forum for eLearning development for SkillSoftImplementation and Facilitation of HR StrategyCareer and competency developmentKorn Ferry competency modelingMPO Practioner Predictive Index (PI) practionereService and web portal functional design partnerTalent ManagementOrganizational DevelopmentSix Sigma Green Belt certificationOutsource Partner ManagementVendor ManagementCall Center Management, including low-level CollectionsCall flow and menu designPerrone-Ambrose facilitator certification, Emerging Leader mentor program.DDI certification, "Leading with Confidence" Main Event Management certification, "Modelnetics"

Sandi Wilson's Current Company Details
FinTek Consulting

Fintek Consulting

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Human Resources Leader: Learning, Development, Continuous Improvement. Certified Career Coach
mcdonough, georgia, united states
Website:
fintekconsulting.com
Employees:
7
Sandi Wilson Work Experience Details
  • Fintek Consulting
    Human Resources Consultant: Learning, Development, Continuous Improvement; Certified Career Coach
    Fintek Consulting Sep 2017 - Present
    United States
    Human Resources and Learning and Development consultant, business leader, and certified continuous improvement professional. Forbes Human Resources Council memberKey consultant success qualifications include my ability to lead the design and delivery of business strategies, implementations, and change management initiatives. My more than 30 years of management experience has always encompassed design and development of training programs and initiatives for talent development, performance management, and process improvement. The experience I offer includes 22 years of Customer Contact Center management, 9 years of Human Resources management, 16 years of vendor relationship management, as well as my Six Sigma Green Belt certification and process improvement experience
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  • Fintek Consulting
    Hr Consulting And Senior Executive Virtual Administrator
    Fintek Consulting Feb 2012 - Present
    United States
    Virtual administration of training content design, edit, formatting, and approval. Preparation and order completion with external vendors, partnering with Facilitators and Clients to ensure accuracy in materials and onsite preparation. Work with clients on requirements, logistics, student rosters.Prepare Statement of Work documentation, work with external clients on set up for payment processing, and submit client invoice requests to internal accounting firm for processing.Develop event summary documentation for onsite project work by each facilitator and distribute to clients for historical project tracking.Provide Human Resource guidance and virtual assistance to President, Facilitate HR process related Kaizen Events.
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  • Vectren Corporation
    Manager Of Learning, Development, And Hr Employee Services
    Vectren Corporation Apr 2008 - Sep 2017
    Leads Career and Competency Development, Benefits Services, and all HR Systems and implementations, specifically Oracle eBusiness Suite and Taleo Enterprise Edition. Includes continuous improvement and change management of HRMS implementation, HR web portal, employee engagement, and employee life cycle from on-boarding to off-boarding. Global Leader Forum for Skillsoft corporation; design and development of programs measured best in class.Ownership of the management of employee and leadership development, continuous improvement of processes, and business owner of the HRIS and Learning Management systems.Effective development and design of internal processing systems, technological enhancements, and definition of operational procedures, adherence to compliance guidelines.Management and execution of HR and benefits related internal customer service and vendor communications, processes, subsidiary shared services, and maintaining key performance standards.Budgeting and expense forecasting, management, and variance reporting
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  • Vectren Corporation
    Performance Assurance Manager For Contact Center
    Vectren Corporation Nov 2001 - Mar 2008
    Responsible for day to day operations of customer service. Along with resource management, this position was also responsible for management of statistical reporting, quality assurance, and training of contact center employees. Responsible for the vendor management of outsource partner relationships including service level expectations, training and development, and quality control.Key partner from call center working with IT on technology implementation aspects of IVR, web portal, and e-service.
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  • American General Finance
    Customer Service / Collections Manager
    American General Finance Mar 1986 - Nov 2001
    Responsible for day to day operations of customer service and low-level delinquency for a call center of approximately 100. Along with staff management, this position was also responsible for management of statistical reporting, quality assurance, and training of contact center employees.

Sandi Wilson Education Details

Frequently Asked Questions about Sandi Wilson

What company does Sandi Wilson work for?

Sandi Wilson works for Fintek Consulting

What is Sandi Wilson's role at the current company?

Sandi Wilson's current role is Human Resources Leader: Learning, Development, Continuous Improvement. Certified Career Coach.

What is Sandi Wilson's email address?

Sandi Wilson's email address is sw****@****dels.co

What is Sandi Wilson's direct phone number?

Sandi Wilson's direct phone number is +181283*****

What schools did Sandi Wilson attend?

Sandi Wilson attended Indiana Wesleyan University, Indiana Wesleyan University, Indiana Wesleyan University.

Who are Sandi Wilson's colleagues?

Sandi Wilson's colleagues are Sean Liu, Karissa Mcconnell.

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