I am an accomplished professional delivering13+ years of career success, acknowledged for managing various areas such as Center Management, Marketing, Quality Analysis, Market Expansion, Branding& Customer Satisfaction. I’ve mastered the administration of operations management; led & managed process improvement initiatives which provided clients & business, benefits like increased process efficiency, reduced staff/ cost, and decreased ops. risk and improved quality of service.My dexterity lies in spearheading process & workflow transformation initiatives by identifying gaps in the process and devising plans for implementing customer experience strategies to drive customer conversion and retention rates.Over time, I have proved my excellence in augmenting business, penetrating new markets for business excellence, and designing & implementing marketing plans at Center Level to realize ambitious profitability objectives while achieving continuous growth in the company’s portfolio.Achievements:• I’ve successfully brought in revenue of 3.5 Cr. with 150 new admissions in a span of 4-5 months by rigorous marketing initiatives at Vidya Mandir Classes• Played a key role in nurturing and developing accounts; amplified business from the existing key accounts by 30% at Vidya Mandir Classes• Directed the launch of ACE Engineering Centre in Lucknow from scratch and reached revenue of 1.2 Cr in 4 Months• Developed brand ACE among the best GATE/IES training Companies in Lucknow• Result-driven professional with excellent team management skills and the capability to manage change with ease.Considering my record of accomplishment in overcoming complex challenges and making high-stake decisions using experience-backed judgment, strong work ethics, and integrity, I see significant opportunities in aligning myself with your organization.