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Extreme events involving water or mud diving rescue services. Swift-water rescue, rescue diver, public safety diver.

Implementation SpecialistProject Manager for customer valued supplier of choice for OEMs, integrators, serving a variety of makers that include physical access control; IT security, government ID; and card personalization. HID Global is an ASSA ABLOY Group brand.• Manage multiple projects for Visa MasterCard with Instant Issuance• Facilitate project scope, project changes, and goals• Weekly consulting to monitor and report on progress of the project to all collaborated… Show more Implementation SpecialistProject Manager for customer valued supplier of choice for OEMs, integrators, serving a variety of makers that include physical access control; IT security, government ID; and card personalization. HID Global is an ASSA ABLOY Group brand.• Manage multiple projects for Visa MasterCard with Instant Issuance• Facilitate project scope, project changes, and goals• Weekly consulting to monitor and report on progress of the project to all collaborated groups• project evaluations and assessment • Implement and manage project and changes to achieve project completion Show less

•Extensive Data networking knowledge (switch, router, VPN, WAN etc.)•Knowledge of VMWare and VDI technologies.•Network based mechanical skills for assembly and maintenance of servers and other network equipment. •Electrical knowledge including power and data wiring and skills. •Telecommunications knowledge required for integration with data circuits.•Knowledge of security related issues with data storage and communications, along with industry best practices.•Knowledge… Show more •Extensive Data networking knowledge (switch, router, VPN, WAN etc.)•Knowledge of VMWare and VDI technologies.•Network based mechanical skills for assembly and maintenance of servers and other network equipment. •Electrical knowledge including power and data wiring and skills. •Telecommunications knowledge required for integration with data circuits.•Knowledge of security related issues with data storage and communications, along with industry best practices.•Knowledge on how to implement servers, security hardening, IP sub-netting, etc.•Responsible for the design, documentation, and implementation of all system changes affecting delivery of IT services •Provide assistance and guidance to other Engineering and IT Support staff in the absence of the department group manager or as needed. •Maintain and ensure reliability LAN and WAN network system 24 X 7. •Maintain and install network hardware and software, including wiring, connections, routers, hubs, switches, servers, bridges, Microsoft Windows server and Citrix operating software, and gateways to mainframe computer information.•Trouble-shoot connectivity problems related to the LAN/WAN networks.•Ensure daily backups of all network data are performed as scheduled.•Assure testing of all new servers, systems, patches, upgrades, etc. on test network environment prior to move to a live production status. •Continue to obtain security related training and knowledge on an ongoing basis and share information with other engineering staff. •Disaster recover procedures, locations, and vendor support.•Maintain industry proficiency skills through self-improvement process, outside of their daily engineering responsibilities. This includes non-company sponsored learning through reading, courses, seminars, etc. to maintain current professional skills and certifications.•Assist with IT Support Help Desk.•SharePoint 2013 Admin•AD SharePoint OU•Lync Admin•ProofPoint Backup Admin•Heroix Longitude• OnCall Show less

Systems Administrator 04/2011 - 05/2013Exchange Morning checks,logs, files to archive.Exchange: mail space adj.Build VM Machines. CRM – builds, Rollup patchesSymantec NetBackup – Troubleshoot failed backups.Symantec NetOps Ops Center – Create reports.Remedy Admin, develop applications, maintain.DataCenter – Replace processors, memory, Perc batteries, and hard drives if neededWSUS Patches, Administrated with GP Management Console.Monitor SCOM… Show more Systems Administrator 04/2011 - 05/2013Exchange Morning checks,logs, files to archive.Exchange: mail space adj.Build VM Machines. CRM – builds, Rollup patchesSymantec NetBackup – Troubleshoot failed backups.Symantec NetOps Ops Center – Create reports.Remedy Admin, develop applications, maintain.DataCenter – Replace processors, memory, Perc batteries, and hard drives if neededWSUS Patches, Administrated with GP Management Console.Monitor SCOM Alerts.On CallNetOps Support 03/2006 - 04/2011Traveled to locations to implement Windows 7 client computers.Provided technical support to First Command Financial Planning Agents to include telephone, and desktop support, software and Hardware. Reconfigure and deploy Dell, Compaq, and HP desktop and laptop equipment as required, new or rebuild physical or virtual with VMWare.Install and configure client specific software.Respond to Remedy 6.0 support tickets programming of application.Remedy Admin, develop applications in Remedy.Maintain server security using NT User Manger and other company specific security tools.Trained for Citrix Applications with Terminal Services Admin Tools.SQL Plus data base adjustments.Responsible asset management RemedyCDW for hardware managementDell Premier for Hardware quoting and tracking ManagementFileMakerPro for Hardware tracking and managementSenior Support Analyst 09/20/2004 to 03/2006 Remedy AdministratorProvided technical support to First Command Financial Planning Agents, telephone, and RDP control support, software and Hardware. Reconfigure and deploy Dell, Compaq, and HP desktop and laptop equipment as required.Install and configure client specific software.Respond to Remedy 6.0 support tickets.Maintain server security using NT User Manger and other company specific security tools.Maintain and support Citrix Applications with Terminal Services Admin Tools.SQL Plus data base adjs.Create Applications for Remedy 6.0.Repair HP, Dell, Ricoh printers. Show less

Server Administrator / Desktop Support ManagerProvided technical support to employees to include desk side, telephone, and remote control support.Monitor Up links for Orion and Orb-com satellites, maintained application 24 hour support. Configure new and deploy Dell desktop and laptop equipment as requiredInstall and configure client specific softwareWork closely with Dell for repairs on systems and peripherals and serversDiagnoses and repair dell computersSetup and… Show more Server Administrator / Desktop Support ManagerProvided technical support to employees to include desk side, telephone, and remote control support.Monitor Up links for Orion and Orb-com satellites, maintained application 24 hour support. Configure new and deploy Dell desktop and laptop equipment as requiredInstall and configure client specific softwareWork closely with Dell for repairs on systems and peripherals and serversDiagnoses and repair dell computersSetup and verify VPN for clients Maintain Volume License-Microsoft Maintain phone Lucent system Configuration and Mailbox setupMaintain Snap serverMonitor and update all servers in server roomMaintain server security using Active Directory and other company specific security toolsConfigure and Maintain HP Digital ScannersConfigure and Maintain Kyocera Printer, Scanner, FaxConfigure and Maintain IKON printerResponsible for all Hardware and Software Purchases, Dell PremierResponsible asset managementTechnical trainer for new monitoring software. Show less

E&PS Client Services and Support (Contracted Services) 01/2004 - 09/17/2004Providing production floor and office end user technical (hardware and application) supportImage new Dell desktop and laptops with TI Corporate OS Imagenstall client specific softwareSetup/maintain/troubleshoot end user email and server accessConfigure MS Office, Oracle, Lotus Notes and other required end user applicationsInstall or repair hardware such as Internal Burners, NIC ‘s, and… Show more E&PS Client Services and Support (Contracted Services) 01/2004 - 09/17/2004Providing production floor and office end user technical (hardware and application) supportImage new Dell desktop and laptops with TI Corporate OS Imagenstall client specific softwareSetup/maintain/troubleshoot end user email and server accessConfigure MS Office, Oracle, Lotus Notes and other required end user applicationsInstall or repair hardware such as Internal Burners, NIC ‘s, and memoryRespond to Remedy support ticketsRun production reports and batch jobs as neededDell Premier for Quoting and asset tracking Show less

Research & Development Helpdesk (Contracted Services)Provided technical support to Alcon Laboratories Research & Development employees to include desk side, telephone, and remote control support. Prepare and deploy Dell desktop and laptop equipment as requiredInstall and configure client specific softwareSetup and verify VPN for clientsR&D team desk side supportRespond to Magic Enterprise support ticketsMaintain server security using NT User Manger and other… Show more Research & Development Helpdesk (Contracted Services)Provided technical support to Alcon Laboratories Research & Development employees to include desk side, telephone, and remote control support. Prepare and deploy Dell desktop and laptop equipment as requiredInstall and configure client specific softwareSetup and verify VPN for clientsR&D team desk side supportRespond to Magic Enterprise support ticketsMaintain server security using NT User Manger and other company specific security toolsMaintain mainframe security on the AS400 for JDEdwardsAdministrator assistance using SMS Console CXS Concur Sales expense reportingMaintenance of the Rightfax and Faxination server software Show less

06/2002 to 01/2003 – First Command FinancialCitrix Deployment Team Programmer (Contracted Services) Supported the migration of data from multiple Oracle Databases into one centralized Database for access over CitrixAssisted team leads to identify requirements that field offices must posses to be convertedCreated documentation to help key personnel in field offices execute their tasks to during the various stages of deploymentAssisted team leads with scheduling, resolving… Show more 06/2002 to 01/2003 – First Command FinancialCitrix Deployment Team Programmer (Contracted Services) Supported the migration of data from multiple Oracle Databases into one centralized Database for access over CitrixAssisted team leads to identify requirements that field offices must posses to be convertedCreated documentation to help key personnel in field offices execute their tasks to during the various stages of deploymentAssisted team leads with scheduling, resolving customer relation problems and other technical issuesBuilt test queries for the Oracle Database to assist in proper configuration of remote serversUsed PCAnywhere and Remote Desktop for migration and trouble shooting of remote systems accessing the Oracle 8i/SQL data Monitored data flow over TCP/IP connections as data was moved to from remote sites to the home office Show less

GIS Security Assistant Manager Team Lead, NASC Agent (Contracted Services)Providing technical support to Exxon/Mobil’s North-American Support Center employee’s world wideResponded to Remedy trouble ticketsPerformed internal auditing for quality assuranceResponded to high level Exxon/Mobil IT Security issues Maintained mainframe security using ACF and VM SecureProvided and responded to midrange AS400 security issues for global clientsResponsible to resolve… Show more GIS Security Assistant Manager Team Lead, NASC Agent (Contracted Services)Providing technical support to Exxon/Mobil’s North-American Support Center employee’s world wideResponded to Remedy trouble ticketsPerformed internal auditing for quality assuranceResponded to high level Exxon/Mobil IT Security issues Maintained mainframe security using ACF and VM SecureProvided and responded to midrange AS400 security issues for global clientsResponsible to resolve difficult support issues and assist extreme remote clientsAssisted in maintaining the SAP R/3 S2, S4, S5, S6, S7, and S8 EnvironmentsNetWare Administrator, Intel LANDesk and SMS Console Administrator Show less

LAN AdministratorImplemented Windows NT 4.0 client/server system in the Arlington PlantDeveloped training manuals, and course agenda for teaching clients how to use the new systemTrained users in-group and one-on-one settingsWrote the syllabus and provided the training which covered basic Windows 95 use to advanced SQL queries and custom report writingAssigned as the LAN and server administrator for the Novell 4.0 and Windows NT servers providing services for the Windows… Show more LAN AdministratorImplemented Windows NT 4.0 client/server system in the Arlington PlantDeveloped training manuals, and course agenda for teaching clients how to use the new systemTrained users in-group and one-on-one settingsWrote the syllabus and provided the training which covered basic Windows 95 use to advanced SQL queries and custom report writingAssigned as the LAN and server administrator for the Novell 4.0 and Windows NT servers providing services for the Windows 95 and Windows 3.11 usersSupported users in transition from mainframe to the Network PC environmentResponsible for the administration and maintenance of users and security of Windows NT based SQL database systemResponsible for updates and maintenance of the Honeywell Bull (Unix) production systemMaintained the following applications: Lotus Notes, CCMail, Wintalk, SQL server, Microsoft Office, Microsoft Access, Microsoft Schedule Plus, Visio, Word Perfect, and Lotus 1-2-3 Show less