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Sandra Alvarez built her reputation as a leader in strategic messaging and delivering results in public policy, community relations, crisis communications and legislative advocacy. Sandra began her career with Southwestern Bell Telephone in 1979, retiring from AT&T as a state lobbyist in December 2013, and then continuing as a legislative consultant for an additional four years at AT&T, giving her a tenure of 38 years. A seasoned expert in creating stakeholder communication plans, social media campaigns, administrative services and legislative support for corporations and small businesses. She is responsible for creating an environment that has resulted in fair competition for a variety of industries throughout the State of Texas and globally. Sandra strives to live by her long-held core values that includes the continuous pursuit of excellence, integrity in her relationships, and the courage to do the right thing. List of clients available upon request.

In my key leadership position, I am responsible in advocating AT&T's initiatives within local and state governments. I am responsible for 21 counties in my region. I work and protect; as part of the team that won approval of the nation’s first legislation, to bring consumers new choices in video providers and additional investment in high-speed Internet.

Created Methods and Procedures used by service representatives for AT&T service centers. Required to travel from Texas to Missouri and California to test M&P's with managers and product systems team members.

Call Center manager supervising 150+ service representatives deliver first class customer service. Responsible for training, development and attendance. Handled customer issues and service rep disability/FMLA claims.