Sandra Bessette Email & Phone Number

Schofield, Wi, Us

Gaithersburg, Maryland, Us

Gaithersburg, Maryland, Us

Gaithersburg, Maryland, Us

Gaithersburg, Maryland, Us

SummaryStrategic and hands-on leadership and management of Emergent's business systems including:- Development and implementation of short and long term strategies- Development of and compliance with policies and procedures- Ensuring the maximum return on investment of business systems- Fostering a continuous improvement environment- Development of IT personnelProduct management and execution/delivery lead accountable for training, education, and execution of business systems with the goal to fully utilize their capabilities Responsibilities- Provides overall direction, development and integration of business systems including but not limited to SAP, HR, and Financial.- Work with business functions and divisions to understand business strategy and define business system requirements.- Ensures sound integration of processes and IT business systems- Builds IT solutions to meet the needs of Emergent business systems and integration to manufacturing, quality, and laboratory.- Analytics - ensures relevant business systems data is available.- Leads/manages deliver of business systems projects and solutions- Ensures adherence to IT architecture principles and guidelines- Ensures optimal application performance and maintainability thus enabling scalability and continuous updates from software vendors

Gaithersburg, Maryland, Us

Responsible for the overall portfolio management and governance related to the SAP system as well as leveraging SAP as a key application in a Global landscape and in alignment to the overall IT strategy. Responsible for providing leadership and expertise while managing a diverse team responsible for delivering innovative SAP solutions to meet business needs. • Plan, manage and evaluate the work of assigned team members• Define and manage governance processes• Collaborate with business leaders to align SAP strategy with business strategy• Shape the SAP application portfolio by providing solutions for given business challenges• Build and manage key vendor relationships, resources and inter-dependencies • Leverage company project management processes and tools• Facilitate the contract negotiations as well as track existing contracts and invoices • IT owner for SAP projects• Ensure team is complying with defined service level agreements• Introduce Best Practice and process improvement ideas wherever appropriate• Oversee the planning, analysis, design, selection, installation and implementation of new features, functionality and technology relating to the SAP platform • Ensure adherence to IT SOX controls. Execute and review on going SOX activities as required• Facilitate Quality processes (CAPA, Deviation, and Change Control) relevant to the SAP team• Responsible for fiscal performance and budget management• Ensure that appropriate business practices and metrics are adopted to ensure technology ROI • Partner with internal business teams in developing delivery roadmaps • Evaluate and recommend new technologies/functionality • Build and foster effective relationships between the business and IT• Manage SAP software licenses and maintenance costs• Establish release management and upgrade policies and procedures• Oversee SAP Change Management process including providing approvals, prioritization and maintaining related SOP's

Seattle, Wa, Us

• Managed team of employee and contractors analysts responsible for SAP Enterprise 24x7 support and project services• Accountable for team performance management reviews• Responsible for sourcing partner contractor performance to role expectations• Collaborated with business leaders to identify opportunities and manage priorities to implement innovative solutions to meet continuously changing business needs• Facilitated department budget planning and tracking• Restructured agile release planning processes to improve service levels• Governed change management processes to adhere to audit controls• Responsible for achieving service level agreements to meet business expectations• Designed performance scorecard, updated, and communicated results to management• Collaborated with business and IT leaders on SAP strategy and roadmap • Managed problems and incidents to ensure swift and appropriate resolution • Maintained software licenses to ensure compliance• Enforced team compliance with IT controls and SOX processes• Restructured SAP service desk team to improve performance of entire support team• Collaborated with SAP Director to manage vendor relationships• Maintained and communicated project portfolio status• Responsible for team adherence to PMI standard project methodology and company project gatekeeping processes• Accountable for all SAP project initiatives and coaching junior project managers• Project manager for critical SAP projects such as platform migration from Unix to Linux

Seattle, Wa, Us

Managed multi-millon dollar SAP projects and other software application projects. Ensured team adherence to corporate strategies, capital project effectiveness processes and standard project methodologies. Performed project management activities of leadership communications, budgeting and financial controls, resource staffing, procurement and contractor management, schedule and deployment planning, scope monitoring and control, issue and risk management, as well as metric and status reporting. Designed tools and templates for project tracking.

Seattle, Wa, Us

Responsible for 24x7 support as the database and system administrator of ADABAS and Natural on an IBM VM/VSE mainframe which stored the site mill maintenance system. Configured Windows NT file, print and web servers and handled routine administration and 24x7 support to maintain 98%+ system uptime. Maintained 80+ PCs and 40+ printers utilized by over 450 office and operations personnel. Managed the facilities software license compliance program. Performed the upgrade of ADABAS and Natural software as well as migrated site data to move the mill maintenance system from the IBM mainframe to an IBM P390 server.

Seattle, Wa, Us

Developed the site help desk program to support issue resolution of computer and software problems for 450+ users including design of processes to track, categorize and prioritize the work of 3 IT technicians. Designed and maintained the first internal web site for Rothschild to provide personnel with access to human resource, scheduling, and departmental information on a real-time basis. Trained 300+ operations employees in basic Windows navigation, PC skills and web site functionality. Provided training for 50+ office personnel in beginning and advanced Microsoft Word and Excel. Delivered one-on-one training for end users as needed in maintenance system functionality.

Bs, Business Administration General Management

Master’S Certificate Information Technology Project Management

As, Business Administration