Sandra Bourbon Email & Phone Number

Mississauga, Ontario, Canada

As a Coach I am responsible for leading a team of advisors to deliver exceptional client experience and transforming our business into a digitally-enabled relationship bank. I drive growth, retention and acquisition activities by collaborating and partnering across various roles and channels. I coach the team to continuously seek opportunities to provide proactive advice and deepen our client relationships through advisor capability and branch and partner referrals based on client's needs. I… Show more As a Coach I am responsible for leading a team of advisors to deliver exceptional client experience and transforming our business into a digitally-enabled relationship bank. I drive growth, retention and acquisition activities by collaborating and partnering across various roles and channels. I coach the team to continuously seek opportunities to provide proactive advice and deepen our client relationships through advisor capability and branch and partner referrals based on client's needs. I lead with a growth mindset acting as an accelerator of talent through cross skilling for select roles and business. As a credit coach I take and sustain appropriate action to close gaps to understand and reduce risk. I am a role model, champion and coach for our Leadership Model. Show less

Mississauga, Ontario, Canada

• Utilize coaching methodologies to achieve business expectations • Adhere to Practice Management routines and incorporate these into daily/weekly activities • Facilitate Team meetings to deliver key strategies to strengthen and drive LOB outcomes• Facilitate New to Role Learning sessions with role plays and Skill building activities• Lead as Digital Navigator Champion to drive advisors results in adoption of key initiatives • Strategize Skill building activities and Blitzes… Show more • Utilize coaching methodologies to achieve business expectations • Adhere to Practice Management routines and incorporate these into daily/weekly activities • Facilitate Team meetings to deliver key strategies to strengthen and drive LOB outcomes• Facilitate New to Role Learning sessions with role plays and Skill building activities• Lead as Digital Navigator Champion to drive advisors results in adoption of key initiatives • Strategize Skill building activities and Blitzes with advisors to align with weekly, monthly outcomes• Collaborate with Business Manager and Team Managers weekly, to identify gaps and strategize to improve employee engagement and capability Show less

Mississauga, Ontario, Canada

As RBC Home Advisor, I nurture and grow digital relationships through nurturing and enhancing digitally savvy clients who are potential home buyers looking to purchase a home, with the goal of deepening the relationship by successfully helping clients identify needs and meet their milestone goals which will make their home ownership a reality. I aim to leverage the depth of my expertise across everyday banking and credit with my ability to provide robust Advice Experience on complex personal… Show more As RBC Home Advisor, I nurture and grow digital relationships through nurturing and enhancing digitally savvy clients who are potential home buyers looking to purchase a home, with the goal of deepening the relationship by successfully helping clients identify needs and meet their milestone goals which will make their home ownership a reality. I aim to leverage the depth of my expertise across everyday banking and credit with my ability to provide robust Advice Experience on complex personal needs and connect the right partner in our ecosystem at the right time to meet clients entire suite of financial needs. Show less

Ontario, Canada

200 Bay St.