Sandra Brenchley Email & Phone Number

San Jose, California, United States

Planning and executing events to drive brand awareness and membership growth for the Bay Area branch of an international 501(c)(3) educational nonprofit. Negotiated vendor contracts and ensured alignment with the organization’s educational mission. Leveraging data insights to enhance performance and leading four cross-functional volunteer teams with up to 50 volunteer contributors.* Managing end-to-end planning and execution of 12+ events annually, including budgeting, logistics, vendor negotiations, and onsite coordination, consistently meeting deadlines and staying within budget. * Negotiating vendor and partner contracts, achieving an average cost savings of 20% while enhancing ROI for event investments.* Developing innovative event concepts and materials aligned with the organization’s history-focused education vision, ensuring brand consistency and boosting attendee engagement by 30%.Additional Volunteer Positions Held, 2003-Present: * Administrative Coordinator (ad hoc/2 yrs.)* Chief of Staff (Ad hoc/2 yrs.) * Event Planning/Coordination (Ad hoc/2 yrs.)* Project Manager (Ad hoc/8 yrs.)* Public Relations and Outreach (Ad hoc/5 yrs.).

San Jose, California, United States

Provided direct support for Assistant Physician in Chief and Associate Chief Administrative Officer. * Provided high-level administrative support to 8+ senior leaders, coordinating over 150 meetings annually across departments, streamlining schedules, and improving executive efficiency.* Managed executive travel arrangements, reducing travel expenses by 20% through strategic booking and vendor partnerships, ensuring cost-effective operations.* Organized 10+ significant events annually, including award recognition ceremonies and headshot sessions, with a 95% satisfaction rate from attendees, enhancing employee engagement.* Led employee recognition programs, sourcing and distributing awards for 300+ staff, fostering a culture of appreciation and team morale across the hospital.* Oversaw procurement of office supplies and recognition items, achieving a 98% on-time fulfillment rate while aligning with departmental budgets.* Improved document organization for contracts, agreements, and personnel files, enhancing data accessibility by 40% and reducing retrieval time, supporting compliance and decision-making processes.

Mountain View, California, United States

* Developed and managed a comprehensive database of 500+ customer agreements and inventory items, improving contract retrieval efficiency by 30% and reducing data entry errors.* Supported 6+ executives by coordinating travel arrangements and submitting expense reports, resulting in a 15% reduction in travel costs and a streamlined reimbursement process.* Organized quarterly recognition events and award programs, contributing to a 20% increase in employee engagement and positive feedback across the company.* Compiled and analyzed monthly and quarterly sales reports for all branches, delivering insights that led to a 10% boost in sales performance due to data-driven strategy adjustments.

Stanford, Ca

* Supervised day-to-day operations for one of seven front desks overseeing 80 student residences, ensuring compliance with university policies and achieving a 95% resolution rate for student-related issues.* Enhanced front desk efficiency by training and mentoring 15+ lower-level staff and temporary employees, reducing onboarding time by 30% and boosting team performance ratings by 20%.* Implemented streamlined tracking and documentation processes for all student interactions and issue resolutions using internal software, increasing response time and accuracy by 25%.* Collaborated with departments across the university to address and resolve non-standard requests, resulting in a 15% improvement in cross-departmental communication and faster problem-solving.* Developed and led department-supported program training sessions, ensuring accurate communication of policies and increasing customer satisfaction scores by 18%.* Efficiently managed front desk budget and payroll, identifying cost-saving measures that resulted in a 10% reduction in expenses without compromising service quality.

Santa Cruz, California, United States

Contracted via Randstad Staffing. * Streamlined calendar management for the Dean, coordinating 100+ high-priority meetings with faculty, students, and external stakeholders, reducing scheduling conflicts by 30%.* Organized complex travel itineraries for the Dean’s academic engagements, achieving a 15% reduction in travel costs by leveraging university vendor partnerships and strategic bookings.* Processed and tracked financial reimbursements, ensuring 100% accuracy and timely submission, which reduced approval turnaround time by 25%.* Managed document processing for key departmental initiatives, improving response time by 20% and facilitating seamless collaboration across academic and administrative teams.* Supported program management and execution, coordinating 5+ major events that fostered academic engagement and boosted attendance by 40% over previous periods.* Created efficient filing and tracking systems for program documents, enhancing document retrieval speed by 35% and ensuring compliance with university protocols.

Santa Cruz, Califorinia

Contracted via Randstad Staffing.* Accurately managed and reconciled daily transactions totaling up to $250,000, achieving a 100% accuracy rate in cash intake and end-of-day audits.* Served as Key Custodian and conducted dual-control vault audits, reducing discrepancies by 20% and ensuring compliance with university financial protocols.* Improved intake processing for student and staff bill payments, achieving a 15% increase in transaction efficiency through streamlined procedures.* Provided clear, timely responses to student and parent inquiries, reducing wait times by 25% and increasing customer satisfaction scores in the bursar’s office.* Audited end-of-day paperwork with consistent precision, contributing to a 98% error-free rate in financial reporting and reducing follow-up reconciliations by 30%.* Enhanced cash handling procedures and end-of-day reconciliation processes, contributing to a more secure and efficient environment for high-volume transactions.

Campbell, Ca

* Supported the COO, Financial Director, and senior management by coordinating 200+ meetings, including virtual and off-site engagements, resulting in a 25% improvement in scheduling efficiency.* Organized complex travel arrangements, job postings, and trade show purchases, reducing booking errors by 15% and saving 10% on travel costs through optimized vendor selection.* Managed office operations, including supply procurement, contract filing, and personnel records, implementing a digital filing system that improved document retrieval speed by 30%.* Streamlined HR onboarding for 15+ new hires, handled background checks and benefits explanations, and set up in BreatheHR, reducing onboarding time by 20% and increasing new hire satisfaction.* Maintained and tracked employee PTO and sick leave with 100% accuracy, ensuring up-to-date records and providing managers with reliable attendance insights.* Conducted exit interviews and maintained personnel files, improving data accessibility and enabling the HR team to identify employee retention and turnover trends.

Sunnyvale, California, United States

* Coordinated scheduling for executive meetings, travel (domestic and international), and off-site engagements, reducing booking errors by 20% and optimizing scheduling efficiency by 30%.* Managed customer service operations, handling technical support, returns, and refunds, achieving a 95% customer satisfaction rating and reducing return processing time by 25%.* Oversaw warehouse stock and shipments, improving inventory accuracy by 15% through regular audits and streamlined processes, contributing to faster fulfillment times.* Drafted and managed executive communications, including memos and letters, enhancing internal communication flow and ensuring timely updates for staff and stakeholders.* Organized and maintained document management systems for HR, accounting, and NDA/marketing files, increasing document retrieval efficiency by 40% and ensuring compliance with company protocols.* Enhanced cross-departmental coordination by implementing a digital tracking system for HR and accounting documents, which reduced processing delays by 30% and improved data accuracy.

Napa, Ca

* Provided administrative support for multiple departments (Land Use - Septic & Well, Consumer Protection - Restaurants, Food, Public Swimming Pools, & Water Systems, Pollution Prevention - Hazardous Material & Waste, and the County Animal Shelter), facilitating cross-departmental projects and reducing response times for permit and compliance inquiries by 20%.* Maintained and updated county-wide databases and spreadsheets for permits and water test results, improving data accuracy by 30% and enabling faster access for project consultations and regulatory reporting.* Assisted the public with permit purchases and project submissions, handling $50,000+ in permit and fee payments with a 100% accuracy rate in transactions and record-keeping.* Resolved public complaints regarding environmental management issues, achieving a 95% satisfaction rate and reducing escalation by streamlining issue tracking and follow-up.* Researched hard and computer files to provide accurate information for the consultation of projects. Took complaints from the general public and handled monies for purchases of permits and plan submittals for building projects.* Clerked for three county boards on waste collection and budgeting issues for Napa County and the City of Vallejo in Solano County, creating agendas, compiling supporting documents, updating and maintaining files of meetings, resolutions, agreements, and insurance policies for agencies, corporations, and workman’s compensation, and recording/transcribing minutes with 100% compliance with county governance standards.* Organized and maintained official records for board meetings, resolutions, agreements, and insurance policies, reducing document retrieval time by 40% and ensuring full compliance with county policies and audit standards.

Responsible for various operations functions, including opening and maintaining new accounts (traditional, joint, IRA, 529, trust, and managed), cashiering, transfer of assets via journaling, ACH, ACAT, and wire, processing, and depositing of certificates, and creation of necessary forms for continued maintenance of accounts. I also ran the front desk, greeting clients, answering busy, multi-line phones, and distributing incoming and preparing outgoing mail.

Provided support for managers of both Technical Support and Applications Development. Created spreadsheets and reports for project implementation and budget management. Created and maintained purchase orders and check requests for various vendors and contractors.

English Language And Literature/Letters

Liberal Arts