Sandra Chalmers Email and Phone Number

As an IT Senior Project Manager at AMN Healthcare, I lead enterprise initiatives for cyber security software deployments, robotic process automation, and integration of artificial intelligence capabilities. I aim to successfully reduce launch delays, ensure software deployments are productive and well executed.by collaborating across organizations with all stakeholders. I also leverage my communication and business acumen skills to support my project teams and drive high visibility initiatives.I am fluent in four languages, and have a passion for learning and innovation. I thrive in fast-paced and ambiguous environments, and enjoy working on challenging and impactful projects. I am always looking for new opportunities to grow and contribute to the healthcare IT solutions field.

- Successfully managed complex IoT solution implementations for enterprise clients in US and international markets as part of the Integrated Solutions Sales Organization. Managed 2 direct resources. - Decreased launch delays through a re-evaluation of client commitment methods and acceptance criteria, and establishment of new processes for inventory planning and vendor partnerships.- Improved operations productivity of solution execution by leading a market research and competitive analysis effort to select a new vendor for IS team. Completed a side-by-side vendor comparison, authoring a 420 question RFP, and managing this multi-cycle effort until top 3 vendors were selected. - VP recognition for managing post sale solution implementation of AT&T’s first Remote Patient Monitoring solution deployment. Trained and coached Vendors on strategy, compliance standards, protocols and procedures. - Eliminated Redundancy and increased productivity through automation of project tracking and reporting. Improved project management and reporting by 40%.- Partnered closely with existing configuration vendor to ensure timely delivery of scheduled deployments and product launches. Worked with sourcing managers to review Supplier quality assurance standards and identify areas of improvement. Simplified complex requirements to establish common ground and translate technical issues into business problems. - Collaborated hand in hand with engineers to understand variations of international product configuration and handle escalated issues triage while driving to resolution with customer and Product and Sales teams.- Led strategy and collaborated with developers for Tool support to coordinate version updates and data migration without user interruption.

- designed IoT custom solutions and managed large scale deployments in 37 International markets. - Contributed to a 25% reduction in Operational costs via efficient tracking and reporting of project deployments. Increased productivity by increasing visibility to financial models, and identifying redundancy and process gaps- Reduced escalations and missed launches by 30% through efficient prioritization, including clear schedule sharing and consistent follow-ups with vendors and project resources. - Improved vendor relationship through active communication and planning. Drove alignment towards organizational objectives. - Worked closely with Client Business leads to re-evaluate intake process, sign off criteria, and market launch dates schedule reviews. Took ownership of procurement partnerships and issue resolution for international product delivery delays. - Managed a team of 16 Project management contracted resources (Enhanced Push to Talk Program) to ensure mobile Deployment Operations excellence– drove alignment, tracked deliverables progress, and instilled reporting metrics against revenue goals. - Managed the AT&T Enterprise Demo Program for Enterprise sales opportunities in providing the latest technology for demo purposes. fostered close partnership with manufacturers, vendors and supply chain for repeat business. Reduced costs by 20% by efficiently managing financials and promoting program in sales ecosystem via product partnership. - Business development efforts to promote IoT and professional services portfolio and gain new partnerships – Led Market analysis and research efforts and developed 14 collateral presentation decks for Sales and Product management use.

- Managed Collaboration tools for the AT&T IMAS Sales Organization. Improved data recycling and collaboration by over 33% by leading a full re-design of content sites and data management for Tier 4 Sales Managers/400+ users- Led and executed large scale data architecture and redesign of existing tool to foster collaboration and improve data sharing for the AT&T IMAS Sales organization. Drove strategy and created clear roadmap for phased rollout of new site deployments. - Managed roadmap and presented strategy to upper leadership. Gained VP support for Tool re-design and feature enhancements. Worked with 3rd party teams to ensure a robust backend is implemented in line with organizational goals. - Became a Go-To SME for new hires during On-boarding training Events, showcasing and influencing adoption of the newly re-designed IMAS Knowledge management and Collaboration SharePoint tool. - Created a cultural shift to embrace open collaboration and increase tool usage by 33%. Facilitated change management and enhanced new team member on-boarding experience significantly.- Reduced redundancy of data by 20% and increased customer support by applying design thinking methodologies throughout the re-design efforts. - Translated business requirements to technical features and managed full project cycle to delivery. Provided regular status reports for stakeholders and structured follow-ups. - Managed MS SharePoint administration for AT&T IMAS Organization, including 400+ users and worked with engineers to migrate to newer platform.

- Owned and supported Vendor-based Project Management Tool (ACE PM) for the AT&T Advanced Solutions Marketing Organization. Generated roadmap and backlog of features. - Decreased redundant requests for data by about 25% by implementing a Dashboard for data reporting based on customer pain points, to enhance project tracking and resolutions. - Collaborated internally with stakeholders to understand business need, convert business requirements into technical features and drive alignment with vendor team and engineers to complete new feature rollouts and triage current issues. - Implemented multiple tool releases using SDLC and project management best practices, continuously monitoring progress to delivery, and ensuring alignment with roadmap. - Improved Tool performance and usability by 40% through competitive analysis and market research by comparing similar tools on the market and working with vendor to implement comparable features. Completed periodic application reviews, usability surveys and focus groups. - Automated manually produced reports for the Project management team to significantly enhance productivity. Conducted live training sessions and rolled out documentation packets to ensure easy adoption.