• Developed and fostered relationships with 30+ clients • Collaborated with sales department to set client objectives, strategies, and goals• Performed quality review on new business submissions• Proactively anticipated client needs and identified strategies to solve potential issues

• Facilitated the on boarding of new hires.• Managed the enrollment of benefits for 1,000+ employees• Developed innovative methods to conduct 4 different positions efficiently that previously involved 4 different personnel. • Traveled to develop and manage the Yuma, AZ branch.

• Ensured physical, emotional, medical and mental well-being of every resident in my care. • Provided supervision, transportation, meals and medical support to every resident while following strict schedules/guidelines.• Created a safe environment for troubled youth to share their personal issues.

• My ability to multitask and maintain a fast-paced environment got me the position as Front-End Supervisor.• Ensured that the best service was being delivered to the customers by maintaining a professional work environment.• Supervised proper handling of all transactions, coordinated lunch breaks of all front-end cashiers.

• Coordinated Homework Club by scheduling daily activities and tutoring for residents who had special needs (ages 5-17). • Administered children intakes/assessment to help residents achieve set goals.• Built excellent rapport with Latino families who were not able to communicate effectively with staff in the past.