Represents the agency as a liaison between funders and Carrfour, explains and interprets our referral and placement process, policies, and activities; negotiates and resolves significant and controversial issuesResponsible for overseeing the referral of homeless participants Maintenance of the vacancy report for the agency, including the occupancy status of over fifteen hundred units, homeless program, and affordable units.Create and makes presentations to the Housing Authority, Homeless Trust, Shelters, Veterans Affairs, or all applicable funding sourcesAttends and participates in professional group and staff meetings; stays abreast of new trends and innovations in the fields of HUD, Homeless Trust, and other federal, state, and local regulations pertaining to the vacancy department.Conducts a variety of departmental, organizational, and operational studies; recommends modifications to programs, policies, and procedures as appropriateCoordinate new referrals and review documentation provided to ensure accuracy Develop and implement a housing timeline to improve and expedite our housing process.Create and update forms to adhere to the eligibility criteriaResearch, coordinate, relocate and assist families no longer in need of supportive service to find alternative permanent housing in the community.Coordinate with shelters, outreach, transitional housing, and other service providers to assist individuals and families during the eligibility process.Participates in the hotel-motel family meeting and chronic family discussions to make referrals to Rapid Re-Housing or Permanent Supportive Housing.Assumes other duties as assigned to support and ensure the success of the agencyAssists in hiring, training, and on-site supervision of supportive services staff Implements permanent supportive housing for chronically homeless individuals in alignment with Housing First ModelAssists in facilitating the program to be in compliance with the Continuum of Care (COC)

• Verify and authenticate all necessary documentation needed to comply with Florida statutes.• Provide answer and demonstration to any and all voter inquiries• Manages voter flow, customer service and resolves or escalates voter issues/problems to the clerk.• Reports payroll to the central office on a daily basis.• Manages all forms and documentation and reports to the central office.• Reports hourly voter waiting time to the central office• Assist to greet and Process over three hundred daily

Wholly responsible for day-to-day operations.Manage and organize information management tools and databases (MS Forms Surveys, Excel Databases, MS Teams, and File shares Maintain Physical and Digital files Assist exhibitors with severe complaints and resolve in an efficient mannerHandle discretely all the matters such as theft, damage loss, unsettled payments, etc.Maintain communication with all departments and services

• Provided job search assistance services to obtain placements for participants• Prepared an appropriate Individual Employment Services Plan (IESP), which identifies the type of employment being sought for the participants served.• Monitored participant progress through field contacts at the placement sites. • Worked in conjunction with traditional employment resources. • Developed employment opportunities, identified openings and opportunities for clients in need of employment assistance • Maintained appropriate documentation of services provided in files of participants served and ensures that Monthly Progress Report are forwarded to the funding sources• Performed client interview to familiarize with physical, emotional and mental abilities of participant served • Identified and resolved problems in a timely manner, developed alternative solutions, Other duties included job interviews, job counseling with clients and employers, sensitivity awareness, and training for existing and potential employers