Responsible for managing day-to-day operations of the internal accounts including the Head Office account. • In charge of the L/C Reimbursement payments and control of the Lines of Credit. • Back up the Paying & Receiving Department and Credit Department including all the functions they have such as the wire transfers for incomings and outgoing payments and also the follow up of the future loan maturities and maintenance of the loans. • Assist managers in processing debit and credit accruals, data downloads, and other financial transactions.• Oversight and reconciliation of daily funding wires transacted between the correspondent bank, BE, and a third funding entity, using several banking databases and FED official website to make the payments, and utilizing E-Ibs to view the GL data which has been uploaded with the daily activity, to compare with correspondent bank records and statements, supporting BE mutual fund sales. • Upload all the information on the e-IBS according to the new customer presentation.• Assisting the Compliance Department with several reports to update their databases related to the PEP list, wire transfer daily log of the omitted applicant/beneficiary names, and other specific duties.• Provided high quality customer service for research and resolution of customer’s complaints.• Effectively resolved customer issues, provided business solutions to achieve customer needs.

Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills.• Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintain a safe and secure work environment, developing persona growth opportunities. • Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules. • Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.

Responsible for managing the entire A/R and A/P Department entailing over 600 customers. Also accountable for assisting the Credit Manager, when required• Essayed a crucial role in developing financial statements indicating account status to clients; processed customer payments, reallocated payments and resolved any unidentified payment• Reviewed daily reconciliation of the USD, Euros, British Pounds and Japanese Yens. • Dexterously performed collections, bank deposits & debit card transactions; coordinated and maintained the general ledger on a monthly basis. • Collaborated with Customer Service Department to ensure that the needs of clients are met; educated and explained services / content on invoices to customers.• Significant contributions towards reducing the Accounts Summary Aging or Receivables Report by a monthly average of 4%.• Collaborated with external banks for smooth financial operations.• Inputted all the information related to new and/or current customers into a database. • Communicated & interfaced with clients via telephone, letters and e-mails regarding their account and other issues.