Photo And Beauty
Houston, Texas, United States
· Answered phones· Achieved 100 percent customer satisfaction on surveys· Provided customer fast, friendly checkout while maintaining a high level of customer service· Collected customer cash and credit for merchandise · Processed merchandise returns and exchanges· Replenished shelf merchandise with items from stockroom · Crossed-trained and provided back up for other customer service representatives when needed· Responded to customer problems and queries· Maintained store displays and signage to reflect weekly sales· Provided digital passport photo service, poster, print, collages and photo books· Suggested sell of promotional products· Monitored web pick-up responsibilities filled pick up items and delivered orders to customer when they arrived at store