Sandra Erickson Email & Phone Number

Eau Claire, Wisconsin

Where you're more then a credit score.

• Credit Underwriting/lending decisions
• Exhibit knowledge in the loan underwriting processes including critical thinking for all lending decisions and ability to help company build strong retail portfolios.
• Assist the Manager in all aspects of processing and underwriting customer retail applications
• Answer incoming phone calls in a timely manner and obtain appropriate information from retail dealers.
• Process all customer applications while paying close attention to detail to… Show more Credit Underwriting/lending decisions
• Process all customer applications while paying close attention to detail to ensure all information is completed correctly and deadlines are met.

• Multi-functional role with complete responsibility for ensuring the timely approval andaccurate processing of purchased retail and lease installment transactions. Served as primaryPoint of Contact (POC) to dealers with.
• Provided in-depth training and ongoing mentorship to new Contract Analysts and existingstaff regarding Standard Operating Procedures (SOPs), regulatory compliance, new systemimplementations and best practices; reviewed.
• Maintained optimal departmental productivity in line with Service Level Commitments(SLCs) by actively monitoring work queues and quickly resolving department backlogs.
• Worked closely with DSSO management in facilitating the proper resolution of escalatedcontract issues; reviewed productivity/funding reports to rectify outstanding payables.
• Reconciled dealer reserve monthly statements and rebate programs; issued reserve checks.
• Ensured Contract Analysts’ proficiency in all company marketing initiatives.

• Performed a wide range of clerical functions to ensure the prompt and accurate booking ofretail and lease contracts. Maintained a core focus on verifying the quality and completenessof credit applications in strict.
• Core member of the Traveling Contract Analyst Committee, tasked with assisting personnelon-site at various locations with contract booking procedures. Show less