• Negotiate competitive inland freight rates with shipping lines and sets up accounts with shipping lines when appropriate while reviewing and approving inland bills from vendors.• Research, manage, and process freight claims for shortages and damages• Manage program on export (AES program) document creation and filing, including current hazardous information and codes.• Generate monthly freight and warehouse accrual report.• Proactively manages all aspects of international shipments and coordinating logistics• Responsible for processing customer orders within company policies and programs for assigned accounts. • Manage aspects associated to the shipment of products to Latin America and Caribbean Island’s customers including compliance with regulations, country of origin and transportation. • Teamed with finance on invoicing requirements for direct customers, and marketing distributors. • Liaise with customers to provide product/services information, answer questions, and resolve any emerging problems with accuracy and efficiency.• Update and maintain the LATAM Order Tracking Query with current, accurate, and timely information.• Monitor order/shipment status, support BDMs with an overview of orders processed, and address issues requiring immediate attention.• Support assigned regions initiatives and customer-specific telemarketing pull-through activities.• Knowledgeable of all WD-40 Company's product specifications, features, benefits, and application to provide solutions to customer and end-user needs.

• Handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.• Provided real-time scheduling support by booking appointments and preventing conflicts.• Screened phone calls and routed callers to the appropriate party.• Generated reports, transcribe minutes from meetings, create presentations, and conduct research.• Anticipated the needs of others in order to ensure their seamless and positive experience.

• Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.• Processed payroll information.• Greeted visitors and determined whether they should be given access to specific individuals.• Filed and retrieved corporate documents, records, and reports.• Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.• Answered phone calls and direct calls to appropriate parties or take messages.• Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees and boards of directors.• Prepared responses to correspondence containing routine inquiries.

• Overseeing general office operation.• Supervised, mentored, trained, and coaching our office staff and delegating assignments to ensure maximum productivity.• Created presentations and other management-level reports.• Selected company that offers type of coverage requested by client to underwrite policy.• Calculated premiums and established payment method.• Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.• Sold various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.• Developed marketing strategies to compete with other individuals or companies who sell insurance.• Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.• Called on policyholders to deliver and explain policy, analyzed insurance program and suggested additions or changes, or to changed beneficiaries.• Inspected property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.• Contacted underwriter and submit forms to obtain binder coverage.• Interviewed prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage