I ran the business operations and administration. I operated this business and learn everything from the ground up.

I started this business from scratch. I ran this business whilst running Solution Skin & Body. I had a staff of 13 to provide treatments to the public. I managed everything from the fit-out to the day to day running of the businesses.

• Meet clients at the office and in their own homes. • Travelled between appointments. Discuss home loan requirements, analyse which loan best suits customer needs, then proceed to sell the product. • Write the home loan, liaise with the lender and reconcile the appropriate paperwork. Fax and email all the correct information to the lender. • Complete follow-ups via telephone and email to make sure everything is progressing correctly. • Keep customers well informed every step of the process.• Liaise with real estate agents and settlement agents. • Self-source customers. • Sell mortgage protection insurance, sell credit cards. • Attend weekly and monthly sales and update meetings.• Constantly update my financial knowledge to coincide with market changes.I received several awards for most lodgements and exceeding targets.

• Payroll, superannuation, group certificates, Payg and Bas.• Organise office maintenance and repairs. • Award interpretation, holiday and sick leave accrual. • General duties included banking, stationery control, filing, post, collating and claiming diesel rebates. Accounts payable/receivable.• The production and formatting of general letters and correspondence.• Coordinated and managed social functions. • Supervising and training office staff. • Maintaining, creating employee records.• Liaison by telephone and direct contact taking orders, liaison with management, supervisors and outside suppliers. • Meet and greet office reception.• Making delivery arrangements, calculating conversions and invoicing totals.• Customer database maintenance and queries, invoicing and end of month reports.

Cold calling telephone sales.Met sales KPI targets. consistently exceeding targets