Sandra Gilbert Email & Phone Number

Burlington, MA

Utilizing extensive Sales and Customer Service experiences to build a strong customer loyalty and increase sales. Superior skills in Product Knowledge support growth and company awareness. Additional skills in Inventory Management and Operations.

Newbury, MA

Sales increased 62% in the second year of business due to dedication in Customer Service and Sales experience in the Outdoor and Pet Industries. Responsibilities also included developing the Outreach and Event programs, while working on inventory assortment and developing competitive strategies. Also attended Outdoor Retailer shows in the New England region.

Salisbury, MA

Duties included processing all product returns through the Netsuite Financial program. Completing this task involved Inventory Management, transferring all items to our warehouse in Chicago. Additional duties includes assisting the Accountant, primarily in Accounts Receivable. This position was eliminated at the Salisbury, MA location.

Fryeburg, ME

Fryeburg Veterinary Hospital is an established practice specializing in Small Animal Care, Dental and Emergency medicine. Staffed with six Veterinarians and a strong team of Technicians and Receptionists, the practice is capible of helping a broad scope of medical needs.

Newburyport, MA

Territory included over 700 Veterinary Hospitals throughout the New England region. Goals included visiting over 150 practices monthly to present the benefits of Pet Insurance as it relates to the client, health of the pet and business influence for the hospitals. Offer industry standard "Lunch and Learn" educatonal sessions up to four times per week..

Reading, MA

Largest consumer co-operative in the country, specializing in Camping, Climbing, Skiing, Paddling and Travel. Responsible for all aspects of the store including managing Employees, Customer Service, Inventory, Promotions and Business enhancement.Also employed from 1988 - 1996

Woburn, MA

Temporary position responsible documenting the training procedures at all hospitals. Primary focus on improving Client Satisfaction and retention.

Danvers, MA

Responsibilities included all aspects of Human Resources, Customer Service, Sales, Promotions and Auditing. Annual increase in Sales and Mystery Shop scores, while improving Loss Prevention and Training.