Happily retired

• To assist the Assistant Manager in the delivery of Investment Administration services to assigned clients, in particular FX/Term Deposit matching, settlement and failed trade management, within agreed quality, timing and output targets.• Matching of FX and Term Deposit trades based on details received from client and broker/counterparties• Monitor trade matching process, ensure all exceptions fully resolved with client/broker and any issues are fully documented within the system• Confirm accurate and timely update of all transaction types to the A&V system to ensure valuation deadlines are met• Following up of queries with clients/brokers/custodians to ensure prompt resolution

• Lead and manage a Banking Operations team of seven staff prioritising daily workloads in an exceptionally busy team. • Ensure a high level of service is delivered at all times. • Responsible for accurately authenticating and approving sterling and foreign payment instructions.• Check and authorise any relevant high-risk instructions. • Ensure payments are passed for processing and release within the banking cut-off times.• Accurately and efficiently investigate outstanding items on reconciliations.

• Processing of cheques onto in-house Cheque Database and daily banking. • Daily control of petty cash and bank account movements. • Journaling entries through a General Ledger.• Monthly reconciling of bank accounts Problem solving.• Dealing with arrears, overpayments, alterations and complex mail enquiries of policy loans within customer services