Sandra Jakins
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Sandra Jakins Email & Phone Number

Contact Centre Platform Support and Delivery Manager at Mercer Australia
Location: Melbourne, Victoria, Australia 7 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Mercer Australia
Role
Contact Centre Platform Support and Delivery Manager
Location
Melbourne, Victoria, Australia
Company size
579 employees

Who is Sandra Jakins? Overview

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Quick answer

Sandra Jakins is listed as Contact Centre Platform Support and Delivery Manager at Mercer Australia, a with 579 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Sandra Jakins.

Sandra Jakins previously worked as Contact Centre Platform Support & Delivery Manager at Mercer Australia and Business Analyst at Mercer Australia. Sandra Jakins holds Bachelor Of Business Administration - Bba, Public Relations/Image Management from Curtin University.

Company email context

Email format at Mercer Australia

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Mercer Australia

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Profile bio

About Sandra Jakins

Experienced business analyst with strong time management skills and contact centre technology knowledge (Genesys) who thrives in a fast-paced, dynamic environment. Successful at troubleshooting and handling issues in a timely manner. Strong understanding of the call centre environment from a customer, consultant and operations point of view.

Current workplace

Sandra Jakins's current company

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Mercer Australia
Mercer Australia
Contact Centre Platform Support and Delivery Manager
Melbourne, VIC, AU
Website
mercer.com.au
Employees
579
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7 roles

Sandra Jakins work experience

A career timeline built from the work history available for this profile.

Contact Centre Platform Support And Delivery Manager

Mercer Australia

Melbourne, Vic, Au

Contact Centre Platform Support & Delivery Manager

Mercer Australia

Melbourne, Victoria, Australia

Business Analyst

Mercer Australia

Melbourne, Victoria, Australia

Oct 2016 - Oct 2022

Quality Analyst

Mercer Australia

Melbourne, Victoria, Australia

Jun 2014 - Oct 2016

Helpline Consultant

Mercer Australia

Melbourne, Victoria, Australia

Aug 2012 - Jun 2014

Contact Center Agent

Qantas

Melbourne, Victoria, Australia

Apr 2009 - May 2012

Agent Coordinator

Westnet

Perth, Western Australia, Australia

Agent team leader and coordinator over 1000 re-sellers across Australia.

Mar 2006 - Feb 2009
Team & coworkers

Colleagues at Mercer Australia

Other employees you can reach at mercer.com.au. View company contacts for 579 employees →

MD Matthew Dubery Matthew Dubery Colleague at Mercer AustraliaSydney, New South Wales, Australia View → NB Natasha Bott Natasha Bott Colleague at Mercer AustraliaGreater Melbourne Area, Australia View → NK Nida Khan Nida Khan Colleague at Mercer AustraliaAustralia View → DG Danijela Grubesic Danijela Grubesic Colleague at Mercer AustraliaCarlton, Victoria, Australia View → JV John Vasiliadis John Vasiliadis Colleague at Mercer AustraliaBalwyn North, Victoria, Australia View → CC Chloe Connaghan Certrbcb Chloe Connaghan Certrbcb Colleague at Mercer AustraliaGreater Glasgow Area, United Kingdom View → LW Leah White Leah White Colleague at Mercer AustraliaGreater Sydney Area, Australia View → NC Nicholas Chen Nicholas Chen Colleague at Mercer AustraliaGreater Melbourne Area, Australia View → MF Melissa Fawkes Melissa Fawkes Colleague at Mercer AustraliaBarangaroo, New South Wales, Australia View → DW Dilshi Welaratne Dilshi Welaratne Colleague at Mercer AustraliaMulgrave, Victoria, Australia View →
2 education records

Sandra Jakins education

Bachelor Of Business Administration - Bba, Public Relations/Image Management

Curtin University
FAQ

Frequently asked questions about Sandra Jakins

Quick answers generated from the profile data available on this page.

What company does Sandra Jakins work for?

Sandra Jakins works for Mercer Australia.

What is Sandra Jakins's role at Mercer Australia?

Sandra Jakins is listed as Contact Centre Platform Support and Delivery Manager at Mercer Australia.

Where is Sandra Jakins based?

Sandra Jakins is based in Melbourne, Victoria, Australia while working with Mercer Australia.

What companies has Sandra Jakins worked for?

Sandra Jakins has worked for Mercer Australia, Qantas, and Westnet.

Who are Sandra Jakins's colleagues at Mercer Australia?

Sandra Jakins's colleagues at Mercer Australia include Matthew Dubery, Natasha Bott, Nida Khan, Danijela Grubesic, and John Vasiliadis.

How can I contact Sandra Jakins?

You can use AeroLeads to view verified contact signals for Sandra Jakins at Mercer Australia, including work email, phone, and LinkedIn data when available.

What schools did Sandra Jakins attend?

Sandra Jakins holds Bachelor Of Business Administration - Bba, Public Relations/Image Management from Curtin University.

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