Sandra Kahi Email & Phone Number

Ottawa, Ontario, Canada

• Planning and conducting visits to Provincial Correctional Facilities according to internal standards and procedures.• Communicating with concerned authorities at the facility level, and with internal and external stakeholders to convey visit findings and recommendations.• Focusing on vulnerable groups such as minors, victims of torture or trafficking, persons with mental disabilities and/ or special health conditions, and elderly people.• Promptly responding to Canada Borders Service Agency (CBSA) notifications and inquiries.• Drafting and presenting site visit reports, and all quarterly and annual reports while assessing best practices against national and international standards.• Maintaining and updating existing database.• Continuously Developing and improving new tools to support all team members.• Drafting and Developing new Standard Operating Procedures (SOPs).• Recruiting and Interviewing volunteers to support team members with all on-site visits.• Supporting other team members with post-visit reports and monitoring activities.

• Supervised the daily operation of the filing unit and guided a team of clerks within my unit.• Designed and maintained a digitized filing process for the filing room, ensuring efficient and timely retrieval of files while ensuring confidentiality.• Received, recorded, and promptly filed incoming physical files and documents related to reopening requests and appeal applications.• Handling critical correspondence with national authorities like the Office of General Security (GSO) through drafting routine correspondence and promptly responding to all queries related to persons of concern.• Drafted attestations of all registered applicants.• Played the focal point role in all inquiries from other UNHCR offices regarding applicants previously registered in our office.• Planned and managed the digitization project of all physical files for the UNHCR while supervising the work quality of the outsourced company.

• Supervised the daily operation of the filing unit and guided a team of clerks within my unit.• Designed and maintained a digitized filing process for the filing room, ensuring efficient and timely retrieval of files while ensuring confidentiality.• Received, recorded, and promptly filed incoming physical files and documents related to reopening requests and appeal applications.• Handling critical correspondence with national authorities like the Office of General Security (GSO) through drafting routine correspondence and promptly responding to all queries related to persons of concern.• Drafted attestations of all registered applicants.• Played the focal point role in all inquiries from other UNHCR offices regarding applicants previously registered in our office.• Planned and managed the digitization project of all physical files for the UNHCR while supervising the work quality of the outsourced company.

• Engaged in core resettlement activities such as reviewing the Resettlement Registration Forms (RRF), in addition to verifying and preparing documentation for the Emergency Transit Center.• Reviewed resettlement files, where there was any family add-on, updated their Resettlement Registration Forms (RRF), and drafted correspondence to the resettlement countries and branch offices.• Contributed to updating the Guidance Notes prepared by the MENA Resettlement Hub.• Ensured that referrals were entered promptly to be processed by other hub members as required.• Updated information about decisions and departures.• Followed up with Branch Offices to ensure that data is updated in an accurate and timely manner.• Acted as a backup to the Resettlement Assistant by preparing and sharing statistical reports.• Contributed to the MENA Resettlement Hub database validation exercise by verifying data.• Developed and updated specific tools to assist in the management of missions, leaves, and different activities of the hub staff.• Assisted in the organization of regional meetings organized by the MENA Regional Resettlement hub and acted as a liaison between the administration, the hub, and Branch Offices.• Organized official travel of MENA Regional Resettlement Hub staff on official missions and liaised with admin units as needed.• Acted as a main backup to the Admin Associate at the Regional Hub level.• Assisted in organizing the hub's shared drive to optimize space and protect the data.

• Ensured and maintained an updated database with more accurate statistical charts.• Maintained constant communication with refugees through daily counseling that covered the protection needs of all concerned individuals.• Counseled persons of concern in detention and conducted interviews• Monitored the release of persons of concern from detention through proper communication.• Drafted appropriate letters to local authorities explaining protection issues of specific detained individuals.• Provided support to the registration team at the phase of recording data in Progress related to individual cases, identifying rapidly the vulnerable cases and ensuring that their protection needs are fully addressed.

Master Of Arts - Ma, International Relations And Affairs

Bachelor Of Arts - Ba, International Relations And Affairs