Sandra Latimer Email & Phone Number

United States

Manage client interactions, ensuring accurate insurance information and timely billing updates.• Resolve insurance discrepancies by liaising with hospices, improving claims accuracy.• Maintain up-to-date contact details to ensure correct billing and effective communication.• Enhance customer satisfaction through exceptional service and organizational skills.• Analyzes and resolves billing discrepancies, ensuring accurate and timely processing of claims to optimize revenue cycle efficiency.• Streamlines billing processes, reducing errors and improving collection rates by 15% through meticulous attention to detail and effective communication.

United States

Assist international clients with prescription queries, achieving high customer satisfaction rates.• Provide timely updates and resolve issues, improving overall customer experience.• Utilize organizational skills to manage diverse customer needs efficiently.• Enhance communication by addressing customer concerns, leading to increased trust.• Apply diplomacy in interactions, contributing to a supportive work environment.• Managed inventory and ensured timely refills, leading to a 20% increase in prescription fulfillment efficiency.• Trained new hires on customer service protocols, enhancing team performance and client satisfaction.• Monitored prescription accuracy, reducing medication errors by 15% and ensuring compliance with regulations.

United States

Managed customer service, enhancing client satisfaction and fostering positive international relations.• Organized and stocked freight efficiently, ensuring no items were left unattended on the floor.• Maintained clean work areas, contributing to a welcoming environment for customers.• Enhanced customer satisfaction by quickly addressing and resolving client issues, ensuring repeat business.• Ensured efficient overnight stock replenishment, maintaining a clean and organized workspace to meet company standards.• Collaborated with team members to optimize stock placement, improving store layout and customer accessibility.

Associate'S Degree, Pre-Physical Therapy Studies

General, General

Activities and Societies: Flag footballWent to school and tried to survive.