Sandra Moore Email & Phone Number

United States

United States

Greater Chicago Area

Worked with Intelligent Operations Program Manager and Team Members to establish and maintain program and administrative tools and processes for implementation of enterprise-wide digital technology transformation program.

Greater Chicago Area

IT Project Coordinator—Contract, Advanced Resources, Downers Grove, ILZimmer Biomet, Warsaw, IN (June 2019– October 2019)Worked with ITPMO Project Managers, Portfolio Manager, Director, and Manager of Organizational Change Management (OCM) to drive the completion of activities associated with the documentation and implementation of an enterprise-wide Document and Change Management platform.

Greater Chicago Area

Collaborated with the Principal Project Manager, Product Owners, Business, and Project Management Office to implement ServiceNow PPM for the management of Demands, Resources, Projects, Financials, and Reports.Organized and documented requirements workshops, Sprint Stand Ups, Sprint Reviews, and Retrospectives. Documented and tracked RAID log and Change Requests. Used ServiceNow PPM for Sprint Story status, notes, and acceptance criteria.Updated and maintained SharePoint site.Maintained communication with project stakeholders on project requirements and follow-ups

Greater Chicago Area

The Northern Trust Bank, Chicago, IL (July 2018 – October 2018)Worked with the Project Manager and Engineer to facilitate the removal of extraneous data from servers in preparation for migration from Windows to Net App. Communicated with bank partners via email, IM and by phone to ensure extraneous data is addressed properly prior to scheduled server migrations.Generated and reported on server readiness for migration and document meeting notes.Ulta Beauty, Bolingbrook, IL (April 2018 – June 2018)Maintained, researched and generated reports from resource data in Innotas, Planview.Generated budgeted vs. actuals Variance reports from Innotas, Planview data.Updated SharePoint metadata and uploaded project artefacts

Downers Grove, Il

Managed small to medium projects and increased efficiency by enhancing and implementing improved SDLC and other PMO processes.Improved process for tracking and reporting resource and financial budgets and variances.Facilitated mitigation activities and discussions to resolve issues impacting work and deliverables.Implemented Change Request Process.Served as IT Clarity Administrator, which included system maintenance, user support, process development, and delivery of training sessions.Designed and administered SharePoint sites and trained users.Facilitated project and team meetings and generated meeting notes.

Greater Chicago Area

Worked with Program and Project Managers to coordinate project management activities associated with several IT and pharmaceutical projects. Work included project schedule creation and maintenance; meeting facilitation and notes; Requirements gathering; SharePoint site design and maintenance; RAID log creation and maintenance; Clarity resource and budget management; monthly reconciliation of budget analysis reports; transition to Operations process planning; project phase gate preparation and presentation; and Lessons Learned session planning and implementation.

Greater Chicagoland Area

Worked closely with the Life Cycle Program Director and Project Manager on the initiation, planning, execution, monitoring and controlling, and closing of multiple projects to migrate to current infrastructure platforms. As part of this assignment:Developed and maintained a SharePoint site; Coordinated and facilitated meetings to gather and document technology requirements; Generated weekly and monthly status reports; Documented project processes; Generated and submitted project cost assessments for approval; Maintained RAID log.Planned and facilitated the Lessons Learned sessions covering the migration of over 500 servers, and summarized the output by major category—along with action itemsFacilitated the preparation and review of Implementation Plans for platform migrations. Also, ensured the change request content was comparable and submitted within the required window.Facilitated overall project communication and executed project support tasks as required.

Greater Chicago Area

Coordinated a large scale supplier document compliance project, which included:Development and maintenance of an Access tracking database;Instructions and flow chart for processing compliance documents; Use of multiple software applications for managing and retrieving data

Co-developed project charters, project plans, and allocated resources; reviewed, revised, generated, and implemented project processes; researched and summarized educational critical issues; developed and maintained SharePoint sites to house project documentation; planned, facilitated, and documented project meetings; Received IRB (Institutional Review Board) certification; scheduled and conducted data collection activities; trained teachers to use online surveys; and interviewed and documented teacher and administrator interviews. Received peer recognition for outstanding contributions to a large urban school district audit project for three consecutive years—2005-2006, 2006-2007, and 2007-2008.

Documented end-user and technical documentation for proprietary and packaged software applications. Participated on a technical writer team to redesign an enterprise-wide sales process. Modified MS Project course material and conducted a series of internal MS Project training sessions for marketing account representatives. Documented and implemented process for acquiring, implementing, and managing documentation projects.