Sandra Morris Email & Phone Number

Reporting to the Managing Director, provide the SG&I division with support in all business areas including the full sales cycle, maintenance contracts and general administrative support. Responsibilities include:• Works closely with sales to ensure pre and post sales policies, practices and processes are developed, maintained and complied with• Maintenance contracts• Office management for all designated SG&I offices• System owner and manages certain shared applications between both operating divisions• Provides advice and guidance to sales and professional services as it relates to quotes, proposals and contracts• Develops department plans that align with the SG&I and Business Operations division plans.• Establishes a realistic budget necessary to apply the level of support required of the department and demonstrates fiscal responsibility.• Aligns people, systems and work/projects to ensure maximum resource utilization and effectiveness within the team. • Enables the team to succeed by monitoring and measuring performance, providing feedback, coaching, recognizing and rewarding contributions, acquiring resources, problem solving & communicating.• Attracts, develops and retains talent to ensure that people with the right skills and motivation to meet business needs are in place.• Establishes and maintains constructive relationships with direct reports, other managers or peers, business partners, corporate office and the division leaders.

Reporting to the Manager, Corporate Sales Administration, provided support to the worldwide sales and maintenance administration organization. Responsibilities included:• Managed all change requests from users and worked with IT to test and implement changes through a monthly review process• Involved in many EURO conversion projects including Ireland, Finland, France and Germany• Gathered requirements and project managed the Oracle release 11i upgrade project• Manned the NviZn (Oracle Financials) hotline providing support to global sales admins • System functional expert and tax expert

Ottawa, Canada Area

Reporting to the National Administration Manager, my major responsibilities included:• Manage the Administration personnel in Eastern Canada including hiring, performance planning and development• Manage the overall operations for the National Capital, Toronto and Atlantic Business Unit which include system and service quotations, order entry and delivery, invoicing, purchasing, office accommodation and social activities.• Prepare proposals, negotiate standing offers and contracts• Assist with sales forecast and prepare sales reports• Perform inside sales function• Assist with various marketing event coordination

Ottawa, Canada Area

Held three positions with the following responsibilities:• Preparation of Sales Analysis reports• Basic office administrative duties including travel arrangements, compiling and updating monthly statistics for Marketing Managers• Purchase office supplies• Input purchase orders for buyers

Montreal, Canada Area

Reporting to the Manager of Documentation and Clean Collections, my responsibilities included:• Entered collections and payments• Composed letters and other correspondence• Maintained all files and ensures all documents were paid on time• Followed up on all unpaid items and ensured remittance