Transitioning all teams to a remote environment without losing productivityHandling all Scrum Ceremonies for Multiple Development teams in a remote environmentRemoving Blockers, motivating engineers and bringing sprints to completion.Working directly with the Product Owners to write up and Prioritize SprintsManaging several client Projects to enable our clients to further grow their businesses which also increases our revenue.

• Researching and implementing agile processes with the Development Team• Analyzing departmental data, tracking trends and finding areas for improvement.• Managing multiple simultaneous projects with an International Team of Developers• Wrting Project Stories, Creating and Adhering to Timelines & Budget, Testing and Roll Out.• Increased company billables by 25% by implementing a web based tracking system.• Saved thousands of dollars monthly by switching from outsourced CRM to our internal CRM• HR – Recruiting, Payroll and Employee Tracking system for 3 international locations• Customer Service – working with Clients on small business startups including: web design, CRM setup and testing sales channels.• Advanced knowledge in Excel, Outlook, MS Word

• Consulting small businesses and non-profit for startup and web design, creating e-books and training manuals

• Managed and administered the policies and procedures for Application Development, IVR Development and the System Administration Team in a PCI certified environment.• Project Management for all projects related to Internal/External Development and Third Party Applications that are directed toward strategic business and/or other organizational objectives, including; o Approving Projects and assigning to a developer o Following internal SDLC Policy o Documenting Specifications o Maintaining budget requirements o Setting timelines and deliverables and ensuring they are met o Communicating Project Status to Project Team Members o Testing and User Acceptance o Scheduling and Communicating Rollout• Responsible for achieving satisfactory audit results from PCI, FDIC, clients and internal audit department for both the Application Development Team and the System Administration Team.• Managed System Administration for 15 systems across three locations, including; functional abilities within each system, new user set up, password resets, user deletions and appropriate procedure documentation for all systems.