Overseeing all aspects of office operations. Managing Customer Service, Dispatch and Permitting departments. Payroll processing. Conducting all Human Resources related tasks at the center which entails HR advertising, interviewing and onboarding duties. Managing all accounting tasks for the center. Working closely with leadership to attain center goals and analyze performance for improvement opportunities.Continuous implementation of new processes and strategies to improve efficiency and productivity.

Management of all marketing aspects for the company and its advertising budget. Coordination of all advertising channels to convey unified message across all marketing platforms. Responsible for graphic design and WordPress site management. Implementation of various lead generation tactics and monitoring their performance to provide best ROI.Creation of print and digital ads for the company.

Independently manage all customer service, general accounting, project, and administrative functions for a website company.Responsibilities:◦ Development and implementation of an entire administrative and accounting process and structure to professionalize the business, improve productivity and increase accountability.◦ Modifications to company policy documents reflecting any changes◦Introduction of project management system using an online software to track progress and improve communication and efficiency.◦Management of freelance copywriters, designers and programmers as well as over a hundred client accounts.◦ Management of website projects within the time, cost and quality constrains.◦ Bulding relationships with hundreds of clients.

Managed the Accounts Payable and Receivable as well as incoming phone calls. Coordinated with the President/CEO in management of the projects and subcontractors. Assisted the President/CEO in decision making. Performed customer service tasks to assist our clients with their email, hosting, domain and/or website issues.Position required multitasking and attention to detail.Responsibilities:◦ Analyze and administrate Accounts Payable and Receivables.◦ Operate QuickBooks Pro 2011.◦ Assist in budget review and improvement.◦ Coordinate communication between departments.◦ Handle all client inquiries.◦ Perform administrative tasks given by the supervisor efficiently and accurately.◦ Ensure clean office environment.◦ Manage office supply.