Sandra Pendavingh Email & Phone Number

South Melbourne

Managed business systems supporting portfolio of projects at any one time Implemented and led comprehensive overhaul of business systemsRan comprehensive audit of business systems to identify change priorities Developed new CRM to replace manual spreadsheet-based systemCreated reporting and file management processes with integrated billing system Launched new project management system Retrained all staff on new systems Led migration of old data and documentation to new information management solution Managed projects from tender to completion and client invoicing Saw project volume increase thanks to improved efficiencySpearheaded local rebranding exercise in liaison with interstate counterpartsInfluenced development of all business templates, such as fee proposal tenders and reportsContributed to new company logo, style guide and website development Contributed to final decision-makingOversaw staff and business operations across Administration and ITLed projects, including liaising with consultants, against timeframes and budgetsHeaded up business development effortsHanded financial administration processesDeveloped cashflow projections and revenue forecasts Calculated and reported on operating expenses and reducing operational costsReviewed project contracts and insurancesManaged and trained staff on project management system and processes

Mt Waverley

Delivered exponential reduction in monthly operational expensesDrove improvements across administration and accounts to align functions with growth strategy Oversaw entire accounts functionSelected, recruited, trained and mentored new staff Supported implementation of new IT system

Southbank Melbourne

Identified and remediated issues hindering revenue growthImplemented new computer system and server, including acquiring new printerDelivered quality and output improvementsForecasted expenses and budgeting accordinglyIdentified and investigated discrepancies in expensesHandled payroll, including tax and superannuation requirementsOversaw creditors, debtors and debt collections Managed EOM and EOY trial balance

Campbellfield

Generated system enhancements for the business structureIdentified problems both Office and Retail Stores operations Implemented structure and systems in Head Office / warehouse / dispatch Oversaw Head Office Administration Including all finances Implemented improved processes Handled recruitment, from conducting interviews to employing Identified training requirements Reviewed sales and finance reporting

Melbourne, Victoria

Wrote winning project tender submissionsOrganised event end-to-end for many attendees, from staff to clients and suppliers Drafted business development proposal, to be achieved by end of contract Led website and marketing collateral design and content improvements Compiled tender and EOI documentation for submissionWrote all contents for all submissions, letters, editorials for papersDeveloped prospective client database Introduced Cordell program and setup detailed planner on industry market movement

Drove system improvements by updating software networking serversOptimised project management system by automating reporting and reconciliationsIntroduced Cordell program and organised detailed planner with industry market movementsLed changes to website and marketing collateral design and content Contributed to business developmentHandled accounts function, with full accountability for quality control Reconciled BAS submissions for businesses, including annual accounts Budgeted, forecasted and tracked yearly expensesCalculated superannuation and entitlements Assessed and reported on P&L Oversaw office operations including allocating tasks to personnel & performance managing Provided ad hoc support for head office fit-out and renovations project