Sandra Pitt Email and Phone Number

Accounts Receivable / Collection Specialist - Managed B2B collections and customer account maintenance. Improved and sustained average 40 days DSO with an emphasis on excellent customer service. Prepared cash projections, weekly / monthly aging reviews and related reports in excel for in depth review with Controller, COO, CFO and CEO.Human Resources/Payroll Administrator - Prepared weekly & bi-monthly payroll for up to 25 employees. Conducted personnel on & off boarding. Worked with PEO & CFO to update company handbook with new policies, safety procedures and guidelines. Assisted executives with medical benefits update and 401 K roll out to personnel. Troubleshoot HR and payroll issues with PEO to assure company-maintained compliance.

Daily contact with clients via verbal and written correspondence in the web designing, traffic acquisition, monetization, and SEO industry Daily contact with clients via verbal and written correspondence in the web designing, traffic acquisition, monetization, and SEO industry. Managed client contacts on web-based billing, collections, cash receipts application and projections for more than $90M domestic & international revenue annually. Reconciled A/R sub-ledgers for accuracy and timely month-end closings. Reduced bad debt write offs by 60%. Composed, edited, and reviewed department correspondence, policies and procedures. Participated in regular inter-department meetings and collaborated with company executives, finance and sales management.

Performed B2B collection activities to increase and maintain cash flow. Processed billing via EDI. Executed customer credit worthiness research and reviews to establish and review credit lines. Applied cash receipts via electronic, lockbox and paper checks receipts to assure accurate client accounts. Conducted chargeback research and resolution while maintaining excellent customer service. Continuous review and recommendations to streamline department policies and procedures for process improvements.

Instructed, supervised, and mentored staff of three accounts receivable specialists. Weekly and monthly cash reports including cash projections, actual receipts, and bad debt allowances for domestic and international B2B sales revenue of over $50M annually. Maintained low risk of loss through process improvements and development of written department policies and procedures. Performed complex client dispute resolution utilizing effective verbal and written correspondence. Daily interaction with company stakeholders.

Managed all phases of B2B accounts receivable and collection duties for over $19M in annual sales revenue. Daily contact with customers including big box retail customers such as Walmart, Target, Toys R Us, JC Penny’s, Dick's Sporting Goods, etc. Daily contact with Account Executives, Finance Department management and Owner to report prompt collections and providing aging reports detailing cash projections. Reviewed and established credit worthiness using customer financial statements, D&B reports, trade/bank references and online research. Virtually eradicated bad debt write-offs applying excellent customer service skills, sound credit granting practices and meaningful collaboration with sales staff, Owner and Finance Department management.