Sandra Riker Email & Phone Number

Review real estate appraisal reports and reviews to confirm administrative compliance and quality including to specific client requirements. Utilize third-party client platforms as required for uploading completed documentation, communicate with appraisers regarding any needs for revised reports and follow up to insure the timely receipt of the revisions. Follow up on appraiser invoices for clients when omitted from initial upload or addressed incorrectly, and various other duties as assigned by management.

Flagstaff, Arizona, United States

Handled all aspects of customer service inquiries which included but was not limited to tracking orders, shipping issues including damage claims, processing orders including purchasing, receiving, backorders, returns, and warranty claims.

Reviewed various real estate appraisal reports and broker price opinions to insure quality and compliance of client and industry guidelines. Reviewed addendum responses as generated by the internal review process or from clients, processed the reports for delivery to the client, updated vendor database, created checklist forms and tracked client requirements.

Reviewed Broker Price Opinions for quality and compliance of client and industry guidelines.

Flagstaff, Arizona Area

Scheduled field technicians, entered and distributed the requested job information for the field and lab work, entered and processed results obtained from the lab and various other office duties.

Pittsburgh, Pa

Customer Service/Quality Assurance: Reviewed appraisal reports, followed up and resolved addendum issues, processed the appraisals for delivery to the client, assigned appraisal orders and received calls, performed various follow up work as necessary. Team Leader: Responsibilities included managing several employees and the day to day work flow of appraisal reports, assigned and followed up on appraisal orders, entered orders, handled client issues and vendor management, trained new employees, faxed reports and followed up on addendum issues.

Canonsburg, Pa

Ran all aspects of the office end of a business such as bookkeeping, payroll, taxes (federal and state), accounts payable, reports and any other office functions as needed.

Prescott, Az

Responsibilities included managing a staff of 6 who handled calls for spa parts orders, sales, processed authorized and unauthorized returns, customer service issues and complaints, trained new employees.

Greater Pittsburgh Area

Responsibilities included managing a team of employees who handled the appraisal process, hired and counseled vendors, managed the appraisal workflow, and reviewed appraisal reports.

Bachelor'S Degree, Management, Dean'S List

High School Diploma, Core Studies