Enrollment Counselor at Kennesaw State University with a strong focus on providing exceptional customer service and assisting students, parents, faculty, and staff with enrollment-related inquiries. Proficient in KSU's Admissions, Registrar, and Financial Aid procedures and regulations. Skilled in promptly and accurately responding to prospective students and parents. Experienced in utilizing software systems such as Salesforce, OnBase, Banner, Campus logic, Owl Express, and Degree Works.

Experienced and knowledgeable in GA Worker's Compensation law, I have successfully managed 40-50+ case files, ensuring all documentation and case management are up to date. I have excelled in planning, scheduling, and summarizing medical and expert reports, while maintaining constant communication with clients, adjusters, and medical providers to provide updates on case status.

As a dedicated team member, I worked closely with the Property Manager to ensure the seamless operation of a thriving apartment community consisting of 300 units. My responsibilities included efficiently processing all administrative documents for prospective tenants, conducting thorough screenings for credit, rental, and background checks, as well as verifying past employment and landlord references. With a strong attention to detail, I successfully managed rent collection, secured bank deposits, processed apartment security deposits, and effectively handled property delinquency rates

Experienced in the restaurant industry, I rapidly progressed from crew member to General Manager within 3 years, overseeing operations at multiple Panda locations. I excelled in scheduling, recruitment, and customer relations, while maintaining high standards of quality control and ensuring compliance with industry regulations. Additionally, I effectively managed the financial aspects of the stores, including profit and loss reports, food cost, and labor costs.