Assisting the director in organizing, planning, and presentation. Ensuring schedule and objectives are met, including writing, editing, and publication deadlines. Responsible for budget, marketing, client strategy, accounting and human resources.

Bilingual research and analysis of financial, legal and other public information to produce due diligence reports. Background Checks, Risk & Fraud prevention.Analytical research of public domain information for risk and fraud prevention due diligence reports.Understanding of regulatory authorities, legal systems, and law enforcement agencies.Summarization of Spanish and English media articles and officials records. Provide constant coaching and feedback for new hires.

Specialized in sales of consumer banking products in a fast-paced business environment in both English and Spanish. Build report with customers.Apply proactive and consultative selling skills to aggressively sell products and meet sales goals. Utilize analytical skills to accurately evaluate customer’s credit worthiness and eligibility for products offered. Use judgment in recommending financing alternatives to meet customer’s needs. Work with 3rd parties to source new business.Coaching and training of new employees. Analyze research and interpret loan files to resolve processing issues.Quoted rates and fees.Cross sale credit card.Follow through the applications with the processing and underwriting department to make sure that everything was being done efficiently to make the customer to close on the loan.

I was responsible for analyzing pre-billed traffic, fraud reduction and immediate debt identification. Reviewed accounts for calls detail, calling card usage and account receivable. Also, established payment history for customers in coordination with local phone companies. Answered phone calls in English or Spanish for customer service.