Sandra Sajan Email & Phone Number

Surrey, British Columbia, Canada

India

• Lead the R&D team in the development of new products, to drive sales growth and customer satisfaction.• Coordinate with relevant departments to ensure smooth and timely launch.• Work with multiple vendors to improve product quality and optimize cost.• Oversaw the R&D budget while developing products, by optimizing costs without compromising quality.• Conducted market research to identify emerging food trends, aligned with global QSR consumer trends.• Created & standardized operating procedures and training materials, in accordance to global standards.• Spearheaded an international project, to import and distribute products from Sri Lanka, to QSR outlets.• Ensured all food products are compliant with local and national food safety and regulatory requirements.• Led a diverse team of 11 Auditors across India, ensuring compliance and quality standards at all outlets.• Managed relationships with over 1000 + franchises, addressing their concerns about products & quality.• Efficiently resolved customer complaints within 24 hours, implementing thorough analysis to identify and mitigate root causes

Chittoor, Andhra Pradesh, India

• Worked as a second party auditor at a slaughter house for maintaining quality and consistency by supervising quality of raw materials, production process, packing and dispatch. • Undertaken projects for by-product utilization and reduction in wastage at an industry level. • Participated in Research & Development trials during New product development.• Maintained daily checklists, GHP & GMP documents and analyzing the trends of issues at plant level.• Trusted with the responsibility of preparing Standard operation procedures for production team.• Supported production team in planning and forecasting to meet customer demands without short supplies.

Thailand

• FLP provided intensive training in both management and technical aspects of business by assigning projects in different business stations. • Key learning includes developing business ideas, project management, finance, operations, quality control, marketing, sales, delivery, logistics, CRM and CSR

Kochi, Kerala, India

• Researcher entrusted with standardization and development of products using coconut, their quality control, physical, chemical, microbiological analysis and packaging. • Organized training for local farmers to empower them to become future entrepreneurs.• Learned about the production process and cold chain management of a trademarked product to maintain the quality.

Hyderabad, Telangana, India

• Researched on the Langelier Saturation Index (LSI,) to understand the efficiency of water distribution pipes and hardness of water used for production purpose. • Hands on Experience in raw material reception, production, waste management, bottle quality check, storage of gases, GMP, HACCP and other standards followed.

Bengaluru, Karnataka, India

• Gained hands on experience in production, packaging, waste management, quality control and shelf life study. • Understood the industrial level application of standards like HACCP, GMP, TQM

Masters In Food Chemistry And Food Processing, Food Science And Technology, 8.1

Activities and Societies: Scholarship entry for international seminar on Bean to Bar Chocolate making for Entreprenuers Participated.

Food Science & Quality Control, Food Science And Technology, 73

Activities and Societies: Held Internships at Coca Cola, Hindustan Unilever and Meat Products of India Organized inter department fests.