CCA (Christian Community Action) Lewisville, TX• Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).• Plan, forecast, report on sales, costs and business performance, according to company requirements• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority• Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers.• Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction• Manage costs and overheads, and all factors affecting the profitable performance of the shop.• Manage, maintain and report as necessary all merchandise and non-merchandise stock• Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law• Manage and maintain effectiveness of IT and other essential in-store systems• Attend meetings and contribute to company strategy and policy-making as required• Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.