Leisure, International, Individual and Group for a local Travel and Coach-way companyExtensive planning clients needs through consultative sales techniques.

Sales and Documentation processing, customized tour planning and Quality document control.Liaison between sales staff and land operators.

Demonstrated responsibility for research and assistance in complex travel reservations.Participated and escorted educational trips for travel consultants to Latin America.Maintained records and accounting.

Researched and processed credit card and balancing between the bank and G/L. Assisted collections with charge backs, refunds and bank reconciliation.

Organized extensive Leisure, International, Group and corporate travel.Qualified clients needs through consultative sales techniques.Collaborate with management to develop and implement local marketing plansMaintained weekly sales reports.

Exceptional capacity to manage the rapidly changing and demanding environment created by customer inquiries.Research travel rules, regulations, and handle complex travel related customer concerns.Successfully conducted presentations and training for staff to keep updated in travel market.Planned, directed, and organized travel trade shows with high revenue return on investment.Developed strong curriculum and instruction for travel classes at Gavilan College on campus, and at our… Show more Exceptional capacity to manage the rapidly changing and demanding environment created by customer inquiries.Research travel rules, regulations, and handle complex travel related customer concerns.Successfully conducted presentations and training for staff to keep updated in travel market.Planned, directed, and organized travel trade shows with high revenue return on investment.Developed strong curriculum and instruction for travel classes at Gavilan College on campus, and at our facility. Show less

Increased department productivity by maintaining top 10% in jewelry sales.Organizational skills including stock inventory.

Division accountability for a broad range of personnel services for this 125 - employee government agency.Facilitated ADP Payroll for full staff weekly.Maintained personnel records including insurance, retirement, and 401K.

Reported to President with full Management reports of corporate accounting.Provided assistance in shipping and receiving products. Managed all personnel records including staffing, payroll and employee insurance.

Provided support for start up company for 25 employees increasing to a 125 corporation.Designed, implemented and managed compensation programs, including incentive plans, which improved productivity and morale.Developed the initial Payroll and Accounts Payable division.Assisted in the development of the shipping and receiving dept.