Sandra Stephens Email and Phone Number
Sandra Stephens work email
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Sandra Stephens personal email
Results-driven leader with 10 years’ experience demonstrating exemplary customer-service and problem-solving skills. Detail-oriented with expertise in project-management and organizational skills. Proven ability to lead, mentor and motivate employees to provide superior customer service while promoting the company culture and values.
Modio Health
View- Website:
- modiohealth.com
- Employees:
- 31
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Project ManagerModio Health Mar 2022 - PresentRemote
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Senior Customer Focus SpecialistUtah Transit Authority Jan 2017 - Mar 2022Greater Salt Lake City Area● Manage a high-volume of customer calls and emails.● Address escalated customer concerns and complaints in a professional and timely manner.● Ensure customer comments are properly investigated and documented according to company policy and standards. ● Train and mentor new employees● Oversee department training material to ensure compliance with company policy and procedures.● Conduct monthly staff meetings -
Customer Service Team ManagerPurch Oct 2012 - Aug 2016Ogden● Supervise customer-service team of 8 employees● Recruit, hire and train staff● Respond to customer inquiries, complaints and suggestions through various social media platforms such as Google and Facebook.● Resolve customer and employee conflicts in a positive and efficient manner● Monitor employee/customer interactions to ensure high quality service● Coach and develop employees to meet and exceed KPI’s● Conduct bi-annual performance evaluations● Execute disciplinary action when required. (PIP’s, written warnings, terminations, etc.) -
Senior Vacation Ownership AdvisorMarriott International Nov 2009 - Jun 2012● Answer incoming phone, email and chat requests● Assist customers with vacation and financial services● Resolve customer-complaints in a friendly and efficient manner.● Train and develop new associates.● Organize team meetings and company events.
Sandra Stephens Skills
Sandra Stephens Education Details
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Broadview University-LaytonHuman Resources
Frequently Asked Questions about Sandra Stephens
What company does Sandra Stephens work for?
Sandra Stephens works for Modio Health
What is Sandra Stephens's role at the current company?
Sandra Stephens's current role is Project Manager at CHG Healthcare.
What is Sandra Stephens's email address?
Sandra Stephens's email address is ss****@****uta.com
What schools did Sandra Stephens attend?
Sandra Stephens attended Broadview University-Layton.
What skills is Sandra Stephens known for?
Sandra Stephens has skills like Customer Service, Microsoft Office, Microsoft Excel, Access, Microsoft Word, Powerpoint, Multi Tasking, Creative Problem Solving, Typing, Team Leadership, Office Administration, Inventory.
Who are Sandra Stephens's colleagues?
Sandra Stephens's colleagues are Josh Stern, Beonca Barney, Landon Goodson, Grace Crisp, Chris Guillory, Marie Robertson, Jocelyn Savage.
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