Sandra Sternberg, Mba Email & Phone Number

Chandler, Az, Us

» Develop standard operating procedures and collaborate with auditing. » Built custom reporting dashboards for white-glove clients, enhancing client satisfaction.» Oversaw migration of ad campaigns, billing, and fulfillment for 4 markets in new order management system. Recognized by Senior Director of Operations for efficiency and accuracy. » Implemented messaging feature in order management system, increasing communication efficiency.» Manage user provisioning

Transformed operational processes and quality assurance standards to drive organizational success and client satisfaction. » Created SOPs and led the implementation of a new order management system.» Trained 400+ team members across sales, billing, and fulfillment departments, improving system adoption and user proficiency.» Oversaw daily operations, collaborated with leadership, developers, vendors, and various departments for software rollouts, and conducted pre- and post-launch tests.» Created, streamlined and managed the Quality Assurance department for the digital agency, managing $75.8M in annual digital ad revenue in 2022. » Set up reseller accounts and worked with sales, fulfillment, and finance to ensure smooth campaign operations and accurate billing.

Munster, Indiana

Enhanced digital operations and marketing effectiveness through innovative strategies and cross-functional collaboration. » Managed ad accounts, vendor relationships, product launches, and training, contributing to a 28.3% year-over-year increase in digital ad revenue. » Created a new Facebook campaign for the annual Chevy giveaway, increasing entries by 3k+ and boosting engagement by 2%. » Became the subject matter expert on a new order management system, leading to a promotion to Operations Manager.

Munster, Indiana

Implemented and optimized digital marketing campaigns to reach client goals for performance. » Managed online ad inventory, input orders into Google Ad Manager, and coordinated with sales reps and the creative department for timely campaign launches. » Monitored contract dates and explained performance metrics to sales reps and clients, leading to a 20% improvement in client retention.» Acted as liaison between corporate and sales reps for ordering online marketing products.

Chandler, Arizona, United States

» Manage a short-term rental property, ensuring high occupancy and guest satisfaction.» Respond promptly to guest inquiries, handle check-ins and check-outs, and resolve guest issues professionally.» Schedule and supervise regular maintenance and cleaning, conduct property inspections, and coordinate repairs.» Monitor and adjust pricing to maximize occupancy and revenue, maintain accurate records of reservations and expenses.» Work with various vendors and contractors, negotiating contracts and ensuring quality service.» Ensure compliance with local regulations and safety standards, implementing and enforcing house rules.» Develop and execute marketing strategies, optimizing property listings with engaging descriptions and photos.

Scottsdale, Arizona, United States

United States

Mortgage Loan Officer | 1959108 | Licensed in IN: 47989First Centennial Mortgage Equal Housing OpportunityComp. NMLS# 132763

Burns Harbor, In

» Managed vendor accounts for Chevrolet, payments for warranty claims, and accounts receivables.» Guided customers with poor credit for loan eligibility, acted as liaison between banks and customers, and worked diligently on each deal to obtain speedy loan approvals.

Fountain Hills, Az

» Represented buyers and sellers of residential property in real estate transactions. » Performed market analysis, advertised listings, and conducted property showings. » Closed my first transaction within the first month of becoming a Realtor, and at 19 years old!

Master Of Business Administration (Mba), International Business

Bachelor Of Business Management, Global Business

Activities and Societies: Deans List for High Honors

Business Administration And Management, General