Rental Specialist
Current• Reducing company rental costs by following up with body shop to ensure timeliness of repairs. • Coordinating rental management with body shops, claims, and material damage staff to ensure compliance with Company policies and procedures.• Replying promptly to any inquiries by phone or email from internal or external parties. • Explaining rental policies to insured and claimants. • Resolving and processing payments with billing discrepancies by rental companies. • Completing high volume of rental claims and weekly progress report quotas. • Providing excellent customer service to internal and external parties.