Sandra Wallace Email & Phone Number

Chapel Hill, Nc, Us

- Conducts Salesforce admin training sessions on user management, data security, object manager, lightning app builder, reports/dashboards, validation rules, and flows- Conducts Litify admin training sessions focused on configuring product and managed components- Leads end user training events focused on product enablement for customers, partners, and internal resources- Builds and maintains live training programs for a variety of Litify products and Salesforce fundamentals, ranging from new users to intermediate users to advanced users- Develops and maintains e-learning content for admins and end users - Creates and maintains knowledge articles for customer and partner community

Raleigh, North Carolina, United States

- Responsible for the creation, preparation and enhancement of training outlines, agendas, presentations, and materials- Trained new and current employees on the Salesforce platform, how to complete job responsibilities within it, and best practices when using it- Prepared newly hired employees by providing training on career services processes and procedures in a blended learning model (classroom, e-learning, job shadowing, on the job training)- Managed ongoing and refresher training for Career Services in coordination with career services leadership- Assisted the Director of Career Services and oversees compliance to ensure regulations and requirements for all regulatory bodies are always being maintained for the career services department- Ensured a proper onboarding experience for all new hires going through career services training- Developed individual coaching plans, provides resources, and assistance for others in the organization- Maintained training records, statistics, and metrics- Worked with the Director of Career Services on continuous improvement of the training content to meet the changing operational/business needs of the organization

Raleigh, North Carolina, United States

- Oversaw the placement of MyComputerCareer graduates in the IT field within the Houston and Dallas markets- Coordinated quarterly Career Fairs and Employer Spotlights- Maintained current employer partnerships and initiates new partnerships- Researched hiring trends in IT and strategizes how to place students- Reviewed and edited resumes- Coached students on interview preparation and using job boards

- Maintained Resident Graduate Admissions website and made updates when applicable- Researched, booked, and attended Graduate School Fairs and Career Expos in the southeast United States- Reviewed Roll Out documents and advised Admissions Advisors of any relevant degree program or policy changes- Created weekly training refreshers and performed call monitors for quality assurance- Organized enrollment reports and sent them to departmental directors- Managed e-mail and chat templates- Reviewed marketing proofs for accurate admissions and enrollment information - Communicated with School of Divinity students via e-mail, phone, and chat throughout the admissions and enrollment process

- Communicated with prospective students and their families via phone, e-mail, and chat- Assisted students with the admissions and enrollment processes up until matriculation- Served as Academic Liaison for the School of Divinity- Registered students for their first semester's courses based on their Degree Completion Plan- Met with students and families at on campus recruitment events- Maintained a set quota of applications and confirmation deposits each month

Master Of Arts - Ma, Theology/Theological Studies

Bachelor Of Science - Bs, Religion/Religious Studies