Head Of Corporate Complaints & Service Transformation
Delivery of the corporate complaints function
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@onehousing.co.uk
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Sandra Williams is listed as Head of Corporate Complaints & Service Transformation based in United Kingdom. AeroLeads shows a work email signal at onehousing.co.uk and a matched LinkedIn profile for Sandra Williams.
Sandra Williams previously worked as Head of Corporate Complaints & Service Transformation at One Housing Group and Customer Engagement Manager (Insight) at One Housing. Sandra Williams holds Cmi Level 5 Diploma, Business Administration And Management, General from Barking College.
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An initiative-taking customer service and complaints professional with over 20 years’ experience delivering exceptional customer service.In my last role I was fondly given the nick name of “Olivia Pope” for those who may know is an American fictional character, created by the award-winning director Shonda Rhimes. The character is known for her no-nonsense approach to problem solving and the ability to resolve any issue (I should point out that morally I did not necessarily agree with all her methods). However, what does resonate with me is her passion and commitment to putting things right. My greatest strengths are leadership, tenacity, and resilience. I have excellent communication and influencing skills. All tools that I have used to facilitate change, improve and drive-up organisational standards.
Listed skills include Management, Customer Service, Social Housing, Change Management, and 11 others.
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E2
Delivery of the corporate complaints function
Manage a team of Rent Officers and administrative staff in the role of Local Government subsidy valuation
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Sandra Williams is listed as Head of Corporate Complaints & Service Transformation.
AeroLeads has found 1 work email signal at @onehousing.co.uk for Sandra Williams.
Sandra Williams is based in United Kingdom.
Sandra Williams has worked for One Housing Group, One Housing, The Rent Service, and East Thames Group.
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Sandra Williams holds Cmi Level 5 Diploma, Business Administration And Management, General from Barking College.
Sandra Williams is listed with skills including Management, Customer Service, Social Housing, Change Management, Public Sector, Stakeholder Engagement, Complaint Management, and Policy.
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