• Facilitated agile ceremonies, sprint planning, retrospectives, daily stand-ups, backlog grooming and demos.• Provided guidance on release management processes including feature rollouts, bug fixes and versioning control.• Gathered requirements from various stakeholders through interviews, surveys and focus groups.• Prioritized tasks based on risk assessment, cost and benefit analysis and stakeholder input.• Collaborated with engineering/product colleagues to align future product enhancements and form roadmaps.• Analyzed data and translated business requirements into technical specifications.• Drove new customer facing public product release to production in 1 yr after replacing previous vendor• Implemented missing technology best practices, tool, agile methodologies for software development, CI/CD deployment, swagger training, and usage• Implemented application training development, design, and delivery of training sessions across multiple departments and public customers• Responsible for creating and facilitating feature requirements, user stories and UI/UX design changes• Architect solutions to meet product requirements, overall product design microservices architecture• Participate in sprint demonstrations, gather feedback from stakeholders, and approve or reject sprint deliverables• Coordinate and assist with beta process and resolution of product release issues across stakeholders and with development team.• Led cross-functional teams consisting of developers, designers and QA engineers towards successful product launches.• Utilized JIRA for tracking tasks assigned to team members, monitoring overall progress of the project.• Collaborated with stakeholders to define product vision and strategy.• Led initiatives to improve process efficiency by leveraging technology solutions.• Managed the product roadmap, backlogs, and sprints in an agile environment.

• Content and records management solution design, development and implementation (Accounts Payable solutions, HR solutions) for enterprise wide content platforms.• Project management, sponsorship, charters, budget, project timeline and executive level reporting.• Business Analysis of document management solutions, workflow design and re-engineering processes.• Business Requirements and management of developers, using agile and waterfall methodology to support SDLC for multiple implementations supporting all Testing Phases.• IBM Case Manager and Content Navigator solution design, integration and implementations using API’s.• Datacap and Capture solution design, development and implementations.• Design and development in eForms, Workflow, Workplace, Content Navigator using RESTFul Web Services.

• Solution and implementation of multiple projects in financial institutions (Banking, Investments, Credit Card Processing) for process improvement in ECM platforms.• Project management and deployment of ECM/OCR solution yielding revenue above 5 million for large banking institution. Includes mortgage processing and investment workflows utilizing MQ and message broker.• Responsible for ROI, project timeline and SPOC for multiple implementations of new business.• Solution design and engineering of Planet Press implementation.• Provided migration design and project management from Kofax and Input Accel products to Xerox/ACS ECM tools.• Provided requirements gathering and management of developers both offshore and onshore.• Managed networking circuit upgrade and Disaster Recovery solution design, management and testing.• Director of IT and Service Bureau Operation Management• Kofax Certified, FileNet P8 Certified

• Provided analysis, design, development, and installation of a FileNet P8 Platform for a large independent insurance agency. • Provide solution design and discovery for Investment Service Company. Working directly with executive teams to define and design enterprise records management.• Hardware, network system planning/sizing and design for SQL Server, Oracle and ECM software.• Responsible for technical and user documentation and training of systems.• Management of offshore team of 8 developers • Kofax Certified, FileNet P8 Certified

• Design and Implement Records Management System using FileNet P8 and Records Manager, including classification, record holds, file plans and integration design to Sharepoint.• Development of Payment Operations Wholetail, Remote Deposit Capture, Account Payable automation, Predictive payments solutions and integration to ECM platforms.• Extensive experience developing and deploying content and capture enterprise solutions in the following industries: Local Government, Commercial and Retail Banking, Food Service Manufacturing, Investment and Trading and Insurance Industry • Development Integration to multiple backend systems including; Peoplesoft, SAP, DB2, Oracle, SQL• Kofax Certified, FileNet P8 Certified