Sandra Blythe Email and Phone Number

Review credit disputes received from customers via US Mail and BlackKnight banking software platformVerify customers payment status using BlackKnight and WebDirect software platforms Update customer payment status with the three major credit reporting bureaus based on my reviewAd Hoc Projects

Create and manage workflow for CD/IRA/APOM imaging departmentDelegate workflow to subordinatesIdentify retention issues for electronic imagesSet-up electronic retention processIdentify and recommend fix for gaps in workflow processRecommend processes upgrades to fix gaps in workflow processAd-hoc projects

Review and Process IRA Beneficiary ClaimsReview Legal documents to determine who can act on Retirement AccountsDate of Death ReportCustomer service/problem solvingAd-hoc projects

Provide banking services using Phoenix Banking SoftwareCustomer service/problem solvingFollow-up with customer, as neededBalance and close-out money drawer at end of each day

Manage $800K+ Escrow AccountPrepare HUD Settlement Statements for closingClose escrow files with customersBalance/Disburse escrow files, per Fed RegulationsCustomer Service liaison between customer and mortgage companyOrganizingFiling

Customer ServiceTime/Calendar Management using Microsoft OutlookTravel Arrangements for ManagementAccounts Payable/Receivable using Quickbooks SoftwareCompilation of Asset Reports using Microsoft ExcelMail DistributionFile Organization

Trade Planner/Fund management on funds of $19MM Trade Fund/Volume reporting and analysis using data downloaded from other platforms into ExcelMaintain Planograms (POGs), specifically for new items and retail resetsTrack customer ads via AdViewAccess AC Nielsen databases to track retail/consumer dataMaintain volume tracking on new itemsCreate Microsoft PowerPoint presentations for customer reviewManage multiple Microsoft Outlook email accounts and calendarsLiaise between customer, management and upper management

Volume/Spending Reporting using reports created in Microsoft ExcelAC Nielsen pulls to track retail salesCreate Customer deal sheets in Microsoft ExcelNew item set-up using customer buying systemNew Item trackingDocument posting via SharePointCompetitive ad trackingPlanogram creation/maintenanceCalendar Management E-mail management Travel arrangements Meeting planning

Lead coordinator for semi-annual Business Development Sessions (15 to 25 ppl) and annual Region Meeting (100 to 130 ppl) - this encompassed all facets of planning: Securing venue, coordinate travel, manage rooming lists, meal planning, manage invoice payment, being on-site during meeting(s) to insure everything runs smooth.Forecast region's quarterly sales targets based on historical volume trendsManagement of 150-page bi-monthly trade release. Standardized AC Nielsen volume reporting. Recognized as “go to” person for internal GMI hierarchy issues and Trade Planner set-up. Efficiently managed travel arrangements, off-site activities, ad hoc requests