• Establish effective communication with agents, buyers, sellers, mortgage officers, title personnel, and attorneys involved in the home buying and selling process.• Negotiate contracts on behalf of clients.• Coordinate property closings, overseeing signing of documents and disbursement of funds.• Earned GRI Assignation (Graduate Realtor Institute)• Earned CNE Assignation (Certified Negotiation Expert)

* International Business Support with an extensive professional and entrepreneurial experience. * Established positive flow of communication with other agents, buyers and sellers, mortgage officers, title personnel and attorneys involved in the home buying and selling process. * Negotiated contracts on behalf of clients.* Coordinated property closings, overseeing signing of documents and disbursement of funds.* Able to produce my own lead flow, through personal referrals from satisfied buyers/sellers, personal marketing website, and network of partner realtors.

* Meets human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicates job expectations, which involves planning, monitoring, appraising, and reviewing job contributions.* Enforces policies and procedures. Achieves accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews, including compensation actions.* Prepares and completes action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.* Meets accounting financial objectives by forecasting requirements; prepares an annual budget; schedules expenditures, analyzing variances and initiating corrective actions. * Confirms financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.* Maintains accounting controls by establishing a chart of accounts; defining accounting policies and procedures. Guides other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues.* Maintains financial security by establishing internal controls. Avoids legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures. Protects organization's value by keeping information.* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.* Accomplishes accounting and organization mission by completing related results as needed.

* Developed good procedures and practices to perform preventive maintenance in critical components for the company.* Conducted quality audits of the different vendors.* Analyzing depth of individual vendor resources to meet FMI needs.* Reviewing quality and completeness of work performed by vendor.* Evaluated vendor compatibility with FMI culture.* Performed capability studies of repair vendors* Participated in root cause analysis to predict future needs and match vendors to these needs. * Placed marker to evaluate repair vendors for the critical areas. *Participated in planning to prepare for new business as the company adjusts for the economic slowdown and less volume will be going to repair vendors* Performed and assortment of tasks relative to work order management, coding, and closing.* Using MS Office, developed standard formats for tracking vendors.

* Managed contractor activities. In this role, I was the lead in resolving issues with a historically problematic contractor. * Performed and assortment of tasks relative to work order management, coding, and closing.* Reviewed equipment status to ensure preventative maintenance was accomplished in a timely manner.* Audited equipment status to readily facilitate corrective maintenance as required.* Inspected contractor work to determine completeness and quality of task accomplished.* Worked in small teams in task-oriented projects.* Provided real-time information and performed various clerical duties including data entry (Ellipse); reports and spreadsheets; filing, copying and interacting effectively with a variety of people and teams.NOTE: My “Customer Satisfaction Index” was very high and this led to my selection for transfer to Critical Component Outsource.