Operations Manager with extensive experience in the travel retail and business consulting industry. Expert at integrating business processes, needs, and stakeholders through viable solutions, producing results that generate value to the company. Skilled at leading multifunctional, multicultural teams, managing complex, and large projects, producing results in highly volatile economies, building solid relationships with key stakeholders, effectively managing crises, assertively solving problems, coaching and mentoring others; with a strong business vision and customer orientation. Team player, persuasive, and detailed-oriented. Trilingual (EN-ES-IT)Areas of expertise: Business Management | Operations Management | Contract Negotiation | Training & Development | Cost Optimization | Travel Retail | Forecasting | Budgeting | Organizational Restructuring | Change Management | Administration | Finance | Operations | Customer Service | Sales