Sandra Meneses Email & Phone Number

Mississauga, ON, CA

Mississauga, Ontario, Canada

• Build and maintain relationships with carriers to establish long-term partnerships.
• Work with accounting to update carriers’ insurance or soon to expire insurance.
• Develop and maintain a database of carriers to select from for each shipment.
• Optimize shipping routes and methods to reduce costs and increase efficiency.
• Attend industry events and tradeshows to network and stay up to date on industrytrends.
• Provide training or guidance to other team members on industry best practices andprocedures.

Brampton, Ontario, Canada

• Assist with training and development of employees on LEGACY's systems and processes including relevant KPI's
• Provide supportive leadership, motivation and direction to employees on competitive pricing, dispatching partner carriers, as well as day-to-day tasks
• Support management in yearly RFQ’s and RFP’s across a multitude of customers
• Provide timely communication of any potential problems along with actionable solutions to management team
• Daily solicitation of new and existing carrier base ensuring they are compliant with LEGACY's on boarding process
• Identify and execute opportunities for improvement on margins

• Build and develop relationships with multiple levels of contacts within carrier accounts
• Wide understanding of market trends, seasonality, and their impacts on costs to ensure maximum profitability
• Identify opportunities to establish long-term pricing agreements with partner carriers to drive efficiency and productivity goals and execute/manage those agreements
• Apply industry and market knowledge to successfully negotiate high volumes of spot market pricing agreements with partners to capitalize profitability and ensure adequate capacity levels
• Utilize creativity, industry knowledge, and both customer service and relationship building skills to successfully navigate through all customer service issues keeping both partner carriers and customers informed
• Deliver industry leading customer service to both carrier partners and customers

Toronto, Canada Area

• Supervised 40-100 warehouse associates to ensure daily production was met while regulating the flow of merchandise through-out the distribution center to avoid delays maintaining the highest possible efficiency
• Ensured safe and efficient warehouse operations by advocating safety/accident preparedness including but not limited to proper work methods & union standards
• Developed and motivated warehouse associates, resolved associate relation issues, provided a positive working atmosphere while monitoring progress of associates
• Fostered and reinforced a positive, collaborative environment that respects and values diversity
• Completed and submitted daily reports including production and head-counts

Mississauga, ON

• Performed manager on duty tasks including but not limited to opening and closing facility, ensuring day to day operations were met
• Oversaw employee hiring, orientation, training, HR documentation, scheduling, and evaluations
• Submitted deposit reports, payroll reports, staffing reports, and other applicable reports daily
• Handled customer service concerns with discretion and professionalism ensuring all guests had a 'WOW' experience
• Preformed audits for waivers to ensure accuracy while enforcing company policies

Mississauga, ON

• Lead a team to open several different Target stores from ground up in Mississauga, Etobicoke, Oakville and Milton
• Prepared and delivered performance reviews as well as any other necessary coaching conversations
• Instructed team members on how to handle difficult and complicated sales
• Ensured POS systems were balanced and prepared for daily use
• Examined and labeled merchandise, to ensure accurately priced and functioned as advertised
• Implemented merchandise changes and completed walkthrough to ensure department was ready for guests

Oakville, ON

• Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
• Provided overrides when needed and assisted cashiers with problem shooting
• Dealt with staffing needs by interviewing potential associates, conducting performance reviews, and providing/organizing training and development
• Circled the sales floor regularly - identifying or resolving urgent issues
• Collected cash from all tills nightly and audited for accuracy to ensure balance